Walgreens

Like F.N. said, I don’t normally review chains like Walgreens. And I’m also lazy so I hardly Unilocal at all nowadays but they left a big impression on me, so here it goes:
I was one of the first people to use Discover on Apple Pay yesterday and must’ve been the guinea pig for them since my purchase went all the way through the process until the signature screen where the pen pad froze!!! We attempted two more times to purchase the item but it refused to work. Afterwards, it was cleared up through my bank (Discover) that they had held the latter two charges due to potential fraud alert because of the size of the purchase — over $ 500. The service team, Tiphanie (sp?), Kierra and a manager whose name I didn’t get proceeded to assist over the course of the afternoon in helping reverse the authorization with my company and ultimately making sure I did end up leaving with my product I originally intended on buying. They embody the idea of hospitality, frankly, better than some people I’ve seen even in the hospitality industry where I work. They could not have been more helpful or friendly through the entire process, which I of course felt terrible about, since it was mostly Discover’s and that penpad’s fault.
TL:DR — Wonderful customer service, a reason to keep coming back other than getting your photos developed or buying Werther’s Originals on sale.

I don’t usually review places like Walgreens, but it needed to be done. I was just looking for a certain type of face powder at Walgreens online and it said that it was in stock at the Walgreens on Nutley Street and I went there first. I was «assisted», if you could really call it that by a women at the Nutley location that told me «Walgreens does not carry that product and that she found a SKU# for it but that they didn’t carry it». Because of the hostility I was shown by the worker at the Walgreens on Nutley street I decided to just leave. On the way home, I have to pass the Walgreens at the Main Street location– I stopped by just to check again and good thing I did!
The employee in the makeup section that night (3÷15÷2015) not only found the face powder immediately but was a pleasure to talk to! Her chit-​chat and knowledge about makeup was very helpful. I don’t think I will go back to the Nutley Street location for some time because of the weird intimidation I felt from the sales attendant that night (She told me «not to go back and look because Walgreens does not carry that powder and she would know– because she re-​set the makeup aisle»).
This makeup was just about the service I had when trying to find Coty’s Air spun translucent loose powder, which Walgreens’ does in fact carry.

I purchased several GreenDot Money Cards from Walgreens and they were already used even though they appeared to be new in the store. It looks like the cards were already either used by some employees or the company must have sold the cards and Walgreens didn’t both to vouch for them. I have been trying since July 2014 to get some response from Walgreens in Herndon and no one will respond. I have out over $ 1,000.00 and the store will not refund the monies. Don’t purchase any Gift cards from Walgreens as they will simply not be responsible.

Bad customer service. Cashier was going to ring me up and decided to instead assist a man buying cigarettes — totally jumped the line and had no answer when I confronted her. I had a full basket of items, he purchased one.

Just an update… not happy this month. It has taken them over a week to get my RX in and filled. Dr says it shouldn’t take more then 48 hours to get an RX from their warehouse. not over a week, and it still hasn’t been filled.

–1 star for removing the fountain sodas. A pepsi with pellet ice from walgreens was my go to pick-me-up/Paisano’s accompanyment. Also, sometimes the checkout line could get veeeeery long with no one to back them up.

I enjoy this location. Its huge and caters to the nearby George Mason University crowd.

Its my wife’s go to drug store. The service from the pharmacy is always competent, professional, and most importantly, super fast. You can have your doctor phone in your prescriptions and they can fill it within minutes.
The only complaint I have is the fact that it’s nearly impossible to make a left hand turn into their parking lot off of the main road (but that’s not their fault).
But yeah, go for the pharmacy staff — they are superb and very fast.

This is for the pharmacy… if I could give it a zero stars I would. I used to go to the pharmacy at least twice a month for prescriptions until some of my pain killers (vicOdin) and muscle relaxers were replaced with tylenols… there was nothing I could do about it either because it was a few weeks later till I even opened them or realized it. It was not on, y me that had this issue either… I have spoken with a few people that have had the issue… looks like someone in the pharmacy dept has an addiction issue and is ripping patients that really need the meds off… Nevertheless, I will never use this pharmacy again,

I was feeling so sick that I needed to get medicine. After perusing through the aisles of medication… I asked the pharmacist and was able to get exactly what I wanted and nothing more. She even recommended I get the generic brand. beacause all the ingredients are the same. I also enjoyed my warm cup of coffee and will be returnign for my slushi when I feel better.
The prices are unbeatable and the staff is always courteous and willing to help you find the sale items.

I find my self to become Walgreens addict… one time I went to this Fairfax store after coming back from dentist appointment nearby to check it out. It’s nice store without drive thru but convenient location. Parking space is awful but spacious store. It has Photo Center with inkjet refills for $ 15, Cosmetics department, and a Pharmacy at the back of the store but no Liquor department unlike CVS. I got my medication refilled from this store from other location which was simple to do.
Their customer service is excellent eventhough they don’t have the item that i wus looking for. They’ve checked in the stock room but i told them not to worry. Watch out for sale price signs their blue column is better for my eyes.
Harris Teeter once located at this space. But Walgreens did good job. I’ve heard district office is on 2^nd floor of this store. Also, Harris Teeter is moving to larger space on Penderbrook in Fairfax route 50. Alot of things sure has changed on Old Town Fairfax since I left.
Located on Old Town Fairfax accross from new Fairfax City Library, Golds Gym and not far from GMU.