Chen William T MD

Best place! I have been going to Dr. Chen for years and the entire staff are always flexible and willing to fit me in. They really care about the results and make sure you are fully satisfied. Can’t say enough great things. The nurses are also AMAZING and the entire staff are great!

The services I have received from Dr. Chen over the years are: chemical peels, lazer rejuvination, Botox, and a «Vampire face lift», Latisse, and prescription retin-​A used with Obaji products. I consider his office my happy place because everyone is so kind. I trust Dr. Chen because he is very experienced and highly trained. From our discussions, I know that looking natural is his goal, so I don’t have to worry about anything.

I can’t say enough great things about Dr. Chen and his staff – I have been a client of his practice for several years now, primarily for «cosmetic maintenance” – I have two coworkers who also now see Dr. Chen for «routine touch ups»…the staff is professional and caring – and I frequently receive compliments on what a beautiful complexion I have (absolutely wonderful to hear at 50!) – many thanks to Dr. Chen and staff!

I am HIGHLY displeased with the «help» that I got from this doctor. I’ve experiencing pain in my neck/​jaw region since February 2011 and he has pretty much done nothing to really help me out. From the get go, he wanted to treat me by using antibiotics before any real tests were done. I was on a couple of different oral antibiotics and I had to come in to the office for painful antibiotic injections about twice a week for a couple of weeks. NONE OF IT WORKED! So what did he do? He gave me a different kind of antibiotics, which didn’t work either. I ended up in the hospital, where they continued to pump me with antibiotics and did more tests that did NOTHING for me. With EVERY test that he ordered for me, there was some kind of complication on his end. They wouldn’t send the referral or some kind of bitchassness. I especially did not appreciate how one of the medical assistants, at his office, got an attitude with my Father when he was trying to request a referral for a procedure that Dr. Chen asked me to have, to try to expedite the process & minimize the «run around» process that they like to do. VERY UNPROFESSIONAL ON THEIR PART!!! That still didn’t help! So weeks would literally pass by where I would have to go back and forth just to try to set up an appointment to have these tests done!
Eventually he told me that «that’s just how you salivary glands & neck are and all you can do is try to control the pain by taking Advil or Tylenol». After he said that crap, I made sure to go to a different doctor who can actually help me out. Unfortunately, his office continued to keep giving me the run around when I tried to go see my new doctor. I contacted them SEVERAL times, over the span of 5 months, to mail or fax out my medical history to my new doctor but they NEVER sent it out! I eventually had to go to the office and ask for the papers myself so I could just hand carry it to my new doctor. They kept telling me that they sent it to my new doctor AND to my house but I’ve received NOTHING and same with my new doctor’s office!
There is a whole lot more that I’d like to write about, but then this would turn into a rant instead of a review. Overall, I’m VERY DISPLEASED with the «services» that I received from this doctor. They kept giving me the run around instead of being up front with me and my family. And I’m STILL dealing with this pain and discomfort after this whole ordeal! It was a HORRIBLE experience that I hope that I’ll never have to go through ever again!
ALSO, if you’re looking for a plastic surgeon then this is your guy! He’s not only an ENT but DR. CHEN IS A PLASTIC SURGEON as well. So clearly he cares more about saving the world with one boob job at a time than actually caring for his patients that are in pain with someone regarding their ear, nose, and throat!