Cordelia Gun Exchange

Went in today for my second firearm purchase from them. Super friendly and Awesome folks. Pricing seems to be better than anyone else in the area and their selection is pretty awesome.

Went in just to pick up some ammo for a 9 mm and walked out with a 357 revolver. Really nice guys that help you in there, very knowledgeable too.

Good prices and very good service. OK selection of guns but slim pickens’ for 40 S&W handgun ammo (maybe due the current rush on ammo). The guys are very accommodating and give personal attention even when other customers are waiting for their turn.
The small store is often filled with customers, some of which are LEOs. It is a «who’s next» situation that could be remedied with a paper numbered tab system similar to other busy stores.
Parking is limited in front due to several businesses in the mini-​mall. But there is more parking behind the store.
My handgun purchase went smoothly, considering all of the required paperwork. The price was the best I could find in a 100 mi radius by $ 50. The 10 day wait period was extended due to the store being closed on Mondays and Tuesdays.

Recently had my first visit to this shop. I came in to do a PPT. The staff was very helpful and friendly. I will give them more business in the future without a doubt.

Don’t waste your time going here. Since we live nearby my husband and I stop in now and then and they are always somewhat generally offputting. I know they have a lot of good reviews but after the way we were treated last time I felt so upset by it that I decieded to write this so perhaps they can see how some people feel in their store.
My husband and I stopped in to check out their inventory and look for a AR stock. It was a Saturday and fairly busy. There was someone who was purchasing a firearm and so understandably the employee helping him was tied up. There were two other employees who were also behind the counter and they were looking at some guns that a gentlemen brought in to trade or consign ect. They keep the accessories in the front part of the store behind a counter with an open ended entrance. Being that they were busy I asked if we could go back and take a look at them since we couldn’t see the prices and wanted to check out the different options. There are no guns in the accessory area so it’s not like I was asking to go where there are firearms or anything. The man told me no (which made me feel like an idiot)(heaven forbid I look at an accessory by myself) that he would be over to help us. We waited for about 15 minutes as they continued to look at the guns the gentlemen brought in. Now, I get that you need two opinions at times especially if making a purchase but they did not need to sit there and stare at the gun for 15 minutes when there were other customers who needed help (since we couldn’t be trusted to look on our own). Furthermore, it would have taken a whole 2 min to come over get us the part we needed (or better yet just let us get it ourself and take it to the register) and ring us up. They knew we were there, they knew we were waiting for help and they blatantly ignored us. It was the worst feeling and very upsetting.
Basically, if you don’t look like the type that is intending to spend a lot of money in here then they aren’t really interested in giving you the time of day. We have picked up on that vibe more than once when we would stop in. The last time was the last time as we will not be returning. I would much rather (and do) give my business to Triple A in Vallejo. They actually spend the time to get to know you and show you whatever you want even if you aren’t going to spend any money. And you can look at whatever accessories or parts you want, even if they are behind the «parts» counter. Unlike the Cordelia Gun Exchange, they know how to treat customers with respect and dignity.

I’m writing a review to mainly give you all a different impression on a PPT (private party transfer). Another reviewer (Steve L.) panned this shop pretty hard on PPT.
First, to think that any gun shop wants to do a PPT, you’re nuts. They charge (State mandated) $ 35. For that, they have to fill out all of the paperwork, submit the DROS, and store the gun for 10 – 30 days. You try and run a business that requires that much work, with so little upside, then see if you can keep a straight face while complaining.
Even with that said, I had a great experience w/​my PPT. I called ahead of time (which I’d always do, to make sure they have sufficient storage) and made an appointment w/​Jesse. The day I came into the shop, Jesse was very friendly and processed the PPT in a very expeditious manner.
My seller was a bit late getting there, and I was impressed with how the shop treated its other customers. Gun shops have notorious crappy customer service. There were obviously some gun-​newbies in the shop, and the staff took time with them, answered all of their questions, & did an outstanding job. Many other gun shops would have tried upselling a newbie on something that had better margins for them, but I didn’t witness that at all.
I actually feel bad bringing a PPT into a gun shop, since it’s a financial loser for them. I was so impressed with Cordelia Gun Exchange, it made me want to buy something or refer them to others (hence this review).
Also, they had a ridiculously good selection of some very hard to get revolvers. Check them out.

Beware of PPT «rules»
Very disappointed in CGE and their handling of PPT’s.
I exchanged email with CGE about PPT and the other party did the same via phone. NEVER was it mentioned that an appointment was necessary or that there «is no more space» (for a box the size of a paperback book) to handle it.
Now there is just a paper sign on the door.
Each of us drove an hour to meet at CGE only to be turned away.
I was considering CGE for a purchase. That is no longer a consideration

Nicely organized gun store with decent selection of weapons, ammo and accessories. Prices are competitive with local gun shops, but the sales prices are competitive with all shops. The Glock 10 mm on sale for $ 549 with three magazines and a range bag rivals internet prices. Cordelia also offers gunsmith services as well. Nice shop worth a visit and watch out for their sales adds.

Stopped by here after a trip up to Napa to take a look at the guns. Great employees that were nice and super helpful, we will definitely be back. Customer service was top notch.

The customer service here was really shameful and embarrassing. We went here because of the great prices, but they were trying desperately to up sell us. This was our first gun, so we looked at the reviews online and the guns our friends had to make our decision. We walk in and they try to get us to buy a gun that is $ 500 more than the one we want. After getting away from that, they try to up sell us on other items. Even when we asked if it was worth the extra money, it was clearly just a grab to get more money as they could never explain how in the world this gun was worth so much more money to first time buyers. I’m all for value, and if you can give me a good reason, I’ll go with it, but they just wanted more money. It was embarrassing. While I was waiting for them to ring me up, an employee walked up to one of the main guys who worked there and told him he made a sale. In front of me for everyone to hear the guy asked «Did you up sell?» These people care WAY more about money than actually making people happy. It was disturbing. Up selling is a way of life, and I get that, but it should be focused on value, not just dollar signs. And you certainly NEVER have conversations like that in front of customers.
They said the gun would arrive in less than a week. It took FOUR. They were severely understaffed and it makes me wonder how they became so desperate for workers. Did all the employees walk out because they hated it? How did they not plan ahead? With all the laws, it seems they bend the rules to fit however they can get the most money. I DO NOT trust their opinions or advice whatsoever. However, they do have awesome prices. Just try not to talk to them…

I saw this guys at gun show in Vallejo and they had a gun I wanted for a long time great guys Eric then I went to there show room got my gun and they have order and got every gun I wanted great service and help will come here for my gun needs even do they are far from me I’m in San Jose but great customer service goes along way thank u all for all ur help

Staff extremely helpful!!! I was Just in the area visiting family, and was able to pick up items I can’t find anywhere back home!!! Great prices as well. Staff are not your usually arrogant gun store guys they are pretty cool guys.

This is by far the best gun shop I have ever done business with. It’s not a huge place, but they could get everything I have wanted. And they’re very nice and professional, but not suck-​up nice. Just right. They know their stuff extremely well, they know the complicated and convoluted CA laws (which is extremely rare, as many gun shop employees are a primary source of FUD), and on top of that their prices are excellent!
The prices I’ve paid for the many things I’ve bought have been at «Amazon» prices. I.e., sometimes you just need something ‘right now’. And I have made purchases there because I needed something immediately. Being an experienced online shopper, of course I’ll come home to see how bad I got taken. To my surprise, the prices I paid were the same as on Amazon or other online discount places.
Some gun shops I called when looking for a lower referred me there. So I went there initially (also based on Unilocaler’s reviews) to get a lower, and wound up over the next few weeks buying a lot of stuff. Primarily because they could get it, and were well informed about it, and their prices were excellent!
It’s so cool to have a great gun shop to do business with, even if I do have to drive 20 miles or more and have to cross a bridge. It’s definitely worth it.
Thanks Unilocalers for leading me to this store.

I’ve worked in high end retail, and mind-​numbing retail, and then started my own custom business. In all my experience, I’ve garnered enough experience to identify top-​notch service, engaging salespeople, and quality products. This place is worth the drive, and worth the wait. They know the laws, and they know their firearms. This place many not have every gun on display, but they can get you the item (s) that no one else even cares to talk about.
Their prices are competitive, and I try to support GOOD local businesses. Before you pursue it online, give these guys a chance… they are fair and want to earn your business. They will make an effort to make your transaction memorable (in a good way). There are other good stores out there, no doubt, but very few will jump through all the hoops that CA has in place.
Warning: If you bring money here, you will spend it. But you will leave happier without it.

Small shop but a good selection of weapons. GREAT SERVICE AND WILL DEFENITLY BE BACK AGAIN. The staff was very friendly even when our 2 year old was running around. Thank you guys and we can wait to pick up our purchase.
GREAT STORE AND FRIENDLY EMPLOYEES.

Bought my first gun here and so did my husband. Great customer service and they know what they are talking about. If you’re looking for a gun, I would recommend going to them. Friendly and welcoming. I’m definitely going to get my next gun through them. They never seem to disappoint.

Great service so far. Cole and his Co worker took the time to share their knowledge/​honest opinions and making me feel welcome. Will definitely be doing business with them.

I have been a regular customer for over a year now and CGE is my go-​to shop for my firearm needs. Pavel and Eric are real cool and deliver A+ customer service. I’ve never felt anything but welcome when I come in, even if I’m just stopping by to do a little window shopping. They’ve got the best selection of firearms I’ve seen in a Bay Area gun shop, bar none, with prices that are always fair.
They’ve earned my continued business. We need more gun stores like this, not just in the Bay Area, but across the state.

Eric and Pavel are good guys.
They carry a lot of rare stuff. They are only one in norcal that can get STI.
Friendly and nice. I like to be there just to hang out even when I’m not buying anything, I still get a lot of knowledge from them.
I’ve been hunting for Valor for years. I shop with more than 10FFL all over the place.
No one ever been able to get a hold of Valor for me.
Eric found one and call me right away.
He is in detail and has good customer service. When we were talking about Valor, I didn’t think he remember about it.
Most of the gun shop doesn’t really find anything for you. They sell what they get and what they have.
These guys are great great !!

great guys! hopefully they’ll replenish all their stuff soon
the ban scare cleaned out the store lol