As a woman, rating a hardware store with 5 stars is a big deal. I have been to some places that treat me as if I’m an idiot because of the simple fact that I am missing an extra body part… I have been to this store several times because of random issues I’ve had in my apartment, and the staff here are incredibly friendly. As soon as anyone walks in the door they ask what you are looking for, and as long as they aren’t swamped, they will come help you find whatever you are searching for. The aisles are nicely laid out with signs displaying what is where. Prices are reasonable, and even if they were more expensive than a standard hardware store, I’d honestly come here first anyways. I’ve gone in for a standard extra key being made, to a toilet flapper, and one time in an emergency I even took the door lock off the door and to the store. My key no longer worked, and the property couldn’t get out that day to fix it because of several emergencies. I unscrewed the deadbolt lock, and walked in with an exasperated look on my face. The staff immediately came to my aid and picked out a new lock for me. Awesome. I love this place, and it makes me want to be a rehabber or DIY pro just so I can go in here to buy more stuff!