The Fit Tech technician just left here and our Life Fitness elliptical machine is back up and working. The fix was not easy, but they went well beyond good service to get it repaired. The main board gave out and needed to be repaired or replaced. They found a vender that would repair the board for $ 200 vs. replacing it at $ 800. They made two trips to my house, repaired the defective boards and had me back up and working for ;a surprising small dollar amount. The tech was knowledgeable, polite and prompt. We will be looking to Fit Tech for our next piece of equipment a Stair Master.
Gaius g.
Évaluation du lieu : 5 Reno, NV
Excellent company to do business with. When they say their equipment is in ‘like new’ condition, it most certainly is(which is more than I can say for many used sports equipment dealers). Kenny is the service tech/installation guy and went above and beyond to make sure the installation went well. Had to remove arms from the machine to fit it into the room, and when I found a squeak he fixed it right away, even driving to Home Depot and back.(Turns out it was just two slightly loose bolts.) Great communication from both Eric the sales guy and Mike the manager. Friendly and professional — highly recommended.