Homewood Suites

Had a pipe burst in my house and our insurance co. put us up here. Very pleasant, even as this has been a very long stay (going past week two soon).
Pros: clean rooms. great staff… I mean really, great. nice to have dinner provided. Decent standard breakfast. great beds. I’d say it meets all the needs for the standard long stay business crowd. free laundry machines – 2 washers, 2 dryers. (though 1 dryer was broke)
Cons: coffee is lame, sometimes even lukewarm not hot. Pool was broken, but we could at least walk to hotel next door to share theirs. A treadmill was broken, though 1 still worked. not enough silverware for 4 people. Could use a waste basket in the shower room (there’s one under the bathroom sink). As always… the springs in the sleeper sofa will kill you, put the mattress on the floor and you’re kids will do just fine.

This hotel could be so much better. It’s ran down just a bit. I forgot to take a picture of the dirty walls but, there was a hole in the couch the drain in the shower was clogged so it backed up over our feet GROSS! Had burn marks on the floor and also glass in the parking lot my husband drove over. I called the front desk to let the staff know and when we woke up it was still there for us to drive over again. I took my business across the way to Staybridge Suites Much better over there. Rooms are clean and not ran down and the staff is extremely friendly.

We ended up staying here because it was the only place with availability. We were told it had a full kitchen but it doesn’t. It has 2 burners and a microwave along with a fridge. I can’t cook for a
Family of 6 with 2 Burners. Not to mention there are no pans. An indoor pool is listed as an amenity however there is no water in the pool or hot tub. The gym has 2 broken treadmills. It is 40 degrees
Weather outside and two of the three thermostats are broken so it’s freezing in our room. The side door that is closest to our room doesn’t work well so people are proping it open with rocks, shoes and bags so they can get back inside. There are no coffee filters for the coffee maker. Must I go on.
I have to lower the stars for this hotel. The staff here is ridiculous. I understand that on New Years Eve people will party but my entire family was woken up by the roaring party in the room above us. I called the front desk asking for them have them quite down three times with no response. I waited until after midnight and called again and was told they won’t do anything and I can go up their myself or call the Police.
As I guest in their hotel I should not be the one enforcing their rules and regulations.

This used to be a good property
Very run down
For example … Both treadmills were broken
Fixtures broken in my room. I hate it when I get up early to work out and nothing works
Hotel appears to be full … So I suspect they don’t care.
To be fair … Lots of work being done on the pool
Been staying here for 5 years … I will find another place next time

It was my first time to stay in a hotel by myself and I should say I am truly impressed with how hospitable and helpful the staff was during my entire stay. I had such a wonderful time. Thank you Jean (hotel manager), for being so wonderful and accommodating! I would definitely share and refer you to my friends. Kudos!

I was pretty disappointed with this hotel. I am not a picky person so I still had good experience most of the time even to stay in the cheapest motel. But this one really disappointed me.
Pros: 1. Suite with kitchen so if you need to cook it is pretty convenient. 2. Firm bed. 3. Good location: a few min driving to many restaurants. 4. Breakfast is ok and better than average.
Cons:
1. Old facilities. Terrible maintenance. The night we checked in we had to walk for 5−7min to our room with a lot of luggages since we were told the side elevator didn’t work. The next day we were locked outside of the gym and had to walk all the way back to the elevator to call the front desk. Then we were told that the gym was set not to open by room cards (that’s why no one was inside?) Then we found out only two treadmills in gym and both didn’t work. Obviously no one intended to take care of them either. Room temperature was set at 76 degree which was really hot; I tried to reset and found that the thermostat was locked.
Both TVs in the room and in the gym worked weird. Either disconnected once a few minutes or remote control didn’t work on TV in the bedroom (while it worked on other TV in living room)
2. Super slow and unstable wifi. Honestly this is the most terrible internet connection I ever had. Internet is SUPER slow. If you want to watch a movie, be prepared to spend 1.5x time due to the freezing. Internet also was very unstable. I had to connect it again and again on my cellphone by putting the room information. So if you plan to stay in room instead of needing a bed only, you will be super bored because both TV and Internet drive you nuts.
What really made me upset is that the day we were going to check out, 10:30am, when I still stayed in lobby just finished my breakfast, luggages were still in the room, I found that I no longer was allowed to log in Internet. Is it a message to kick us out, while we still were paying?
If you just need a bed, this hotel isn’t bed. But if you want your money worth its value, or expect some better quality, this hotel might only disappoint you.

I’ve stayed here every year for the last 7 years. The free breakfast and dinner food has gotten really bad and it’s time for new mattresses I’ve woken up sore every morning.

Clean, nice hotel. Spacious rooms. Free breakfast. Close drive to all the vineyards in Napa. Plenty of parking. Basic fitness center with treadmill. Overall, no complaints, except for some hallways on the 3^rd floor that smelled like cigarette smoke.

No complimentary water, and no late check out. They were able to push it to 12:30 because I guess they looked at my HH account after I had attempted 2 calls to the front desk, each time speaking with a different member. One time the person even asked what room number I was… uhm, I called from my room so the front desk phone should have the room number down on the caller ID (I know how those phones work, I’ve worked front desk for Hilton before)…
Although we didn’t have time to take advantage of this, the hotel offers complimentary Happy Hour and Breakfast too. Overall, the suite layout of the rooms offered plenty of space and the beds were comfortable.

Place was clean, room was super clean, work out facility was ok, but pool was not working and the breakfast was awful, the people were all super nice but the food at breakfast was sooooo bad I cannot give them more than 3 stars. So I guess if you are on a diet this is a great place for you.

This is an older hotel and If I were a betting man, I’d say it was probably owned by another hotel under a different name before it became a Hilton.
Nothing really stands out at this hotel except for the extremely long and narrow hallways and the ability to ask for a smoking room.
If I need to stay a few nights in the Napa area again and, all the hotels in town are booked solid or are asking for some ridiculous price. I’d probably stay here again. It’s not a bad place, just an older one.

Very clean and nice. Spacious rooms along with complimentary breakfast and dinner. Complimentary wine and beer too! Right in wine region 45 miles north is San Francisco.

I debated three or four stars and decided on four because the negatives were more pet peeves and expectations, and this hotel was very high quality.
Positives:
–The rooms are quite large and have a separate bedroom from the kitchen and dining and family room.
–the evening dining and breakfast are high quality for a hotel and even include alcohol.
–the grounds are nice and plenty of parking with nice staff.
–almost no noise from the other rooms.
Negatives:
–something about seeing Napa valley in the title I expect more. However, some of the comparable hotels in the area are much worse so just don’t expect a fancy bed and breakfast on the mountain.
–the gym was too hot and always out of towels. The TVs on each cardio equipment didn’t work.
–there were just two elevators located weirdly on one side and the other kind of hidden, both of which were slow.
–parts of the hotel were upgraded and parts were not. Overall decent though. I did hate that the shower/​toilet door would hit the sink.
Overall, a lot of space and good for families. Definitely would stay over the other options around.

Stayed here while attending a marriage retreat in Napa.
Clean room, attentive staff, excellent daily breakfast.
Would def stay here again.

We recently visited wine country. My wife booked here based on price. It was nice, nothing special, was a nice place to stay. Breakfast was good. It was a little far to travel back and forth to wine country.

Lovely hotel, they upgraded us for free and we were floored by the amazing two bed suite. My friend said she wish we had another night here instead of napa. We had to stay one night in the Napa area since hotels was full and three hotels closed due to earthquake. We had a room in Napa the next night and now we would rather stay in Homewood, it’s that good!

we found this hotel while driving down I-​5 on our drive around norther California. We have just been winging it as we go. We were looking for the Napa valley area and this was the closest we could find without having to pay $ 350 or more per night. It is about a 30 minute drive to either Napa or Sonoma. We paid almost $ 200 per night here. The hotel is almost spotlessly clean. Saw a few stains on the furniture in room 213 but not s big deal. Everyone here has been very friendly. The food has been ok/​good. We had pizza, salad, bread sticks, and beer and wine for dinner one night, that saved us a few dollars. There is a Safeway and Costco nearby. The laundry machines are free to use just bring your own detergent, that was very convenient.

Was expecting a lot more for the price and bc I kind of trust the Hilton name. Unfortunately this was NOT a good experience. You could tell the carpets hadn’t been cleaned in a while… they had that Dusty, dirty, sticky feeling to them. The tv in the room kept switching back to the menu channel for some reason – ultimately I had to turn it off and watch tv in the living room. The iron didn’t work– had to call and get another one. And finally there was WHAT LOOKED LIKE BLOOD splattered on the back of the bathroom door (see photo)…WTF? IS THIS CSI? Did I stumble upon a frickin CRIME SCENE?
never again.

This an extremely clean hotel with modern amenities. Wherever you go in the building, the room actually smells clean, that goes a long way in my book. The staff was very welcoming and patient with the large party I came with. A couple of recommendations, when I got to my room, every drawer and door was opened and the TVs were on. Maybe they had just cleaned but that threw me off because I thought someone else might be in the room. The internet is free but very weak and continually logs me off. Now, I know this is usually nitpicking but I have AT&T and had basically no service in this area so the wifi was the lifeline. Last thing, they have a gym, good, already ahead of the curve, but one of those basic «all in one» nautilus cable machines would work wonders. Only so much I can do with dumbbells.
and to end on a good note…
Free breakfast 7−10am.

We picked this place so we could use my Honors points and the others we wanted to stay at in Napa were sold out.
This is not a luxury hotel but if you are going to be out and about and you are just looking for a functional clean hotel, this fits the bill. The rooms are spacious and clean. The gym is small but well equipped and there is an indoor pool, free wifi and breakfast.
This is a good option if you are looking for a place to stay in the Napa area without paying Napa prices. Staybridge Suites which is next door is a good option as well and comparable but I will give Homewood the slight edge.