Honda Performance

Purchased a certified pre-​owned odyssey from performance honda. We were helped by Mr. Brett Butler. To summarize the experience, it was wonderful. Yes, there were a few minutes of back and forth with the price haggling. But it was definitely a no-​pressure dealing and they were genuinely interested to work with us instead of low-​balling our offers. I am a keen follower of the car industry and prices and I believe I got a very fair deal. Mr. Brett, our salesman was very honest, polite, personable and professional and I do not think a car salesman could be any better. The finance department was pretty good too and no complaints there. We were not happy with a minor thing with the car, since being used, but they fixed that up quickly for free too.
I would definitely go back to performance honda and ask for Mr. Brett if I am in the market for a car again!

So, I have to share a SCAM I got involved with. Its with a national company, but involved a local company (Hamilton/Fairfield/Cincinnati?WC/Mason) as well. WARNING It’s long, but worth the read!
So I have been in Restaurant Management for 20+yrs and decided maybe its time for a change if I am able to find something that pays as well. I put my Resume out there and got a call from several people. 1 of which was Performance Auto Group. Specifically Lexus/​Honda. I went to the interview and was told 80% of applicants had been turned down. I got a letter saying Congratulations you got the Job. I was to report to Performance Honda in Fairfield to start a 3 day 9:45am-4pm, Wed-​Fri Orientation & Training. I was ready to sell me some cars, lol. Training was going great. They showed us how we were to make $$ and how it all worked and basic intro to sales. There was 7 of us there. Supposedly after further review 23 people of the 30 they were looking to hire did not meet the criteria. So, day 2. Same more training. At the end of class we were told that per Performance Auto Group Standard practice, we were required to pay cash on day 3 $ 195. «To show them we are serious & committed to Superior» This was to cover, Background, bonding, drug screen if needed. We were told by our trainer as well as Dave a sales manager for Honda after 60 days of employment we would get that back. They didn’t want to invest in us if we weren’t willing to share the risk, as they get a lot of people that dont stay or cant do it. Day 3, same thing more training. We were told that after lunch the manager from Kings Lexus and Fairfield Honda wanted to speak to all of us, because they were fighting over who got who. I was told along with another lady that me and her were going to Lexus the others would stay at Honda. We where told We would speak with them and goto Lexus or stay there and get to know our manager and the dealership and go over further training and schedules for the following week. When the managers came into the room, the guy who did our interviews and orientation, Cliff Howard, that says he worked for/​with Performance for 14yrs and selling cars a total of 40+ yrs, brought us a piece of paper and since we were in a group discussion, he briefly said here is your receipt and & contract for your $$ and it basically says we work there 60 days and get a refund. this was hand written and highlighted, so stupidly we all signed it. He picked them up right away so he «wouldn’t interrupt our meeting with our managers» and would bring us back a copy. So we learn in this meeting that NINE of what we were told was true. Cliff Howard works for a company called Automax that does sales training for dealer and that we had NO job. We were doing brief interviews right there and was to come back Tuesday ⁵⁄₂₈ to do an interview 1 of 2 or 3 and if all was good we may be offered a job, but all 7 wouldnt get it as there never was that many positions. Dave then tells us we knew ahead of time when we met Cliff that this was the deal and agreed voluntarily to go thru this in efforts to make us be a better option for the dealer. We were told by Cliff Howard in a group that he didn’t agree with how Performance did it, but that before we talked to our managers that 3^rd day we had to pay that money to them or they were not interested in continuing employment and we could go home. So as we exit the room me and a few others realize we been scammed the others are still in lala land over the 100k they were told they would make. Cliff Howard was GONE! He left a copy of our signed receipts that were not receipts at all. It was a contract for sales training that states has nothing to do with Performance and was not a guarantee of a job. I get home and get to google and type in automax and 1rst 7 links rip off report/​scam/​fraud etc. every sight has same story I just told. Even the stories the guy told us of his experience and customers that bought from the guy he hired last month that got 2 cars as he was a Bengals player or whichever team or sport fit in whatever town they ran the scam. It was even a on the national news. I find out that the dealers know about this as they get free recruiting and training to help facilitate this. I have told Preformance they are responsible to get my $$ back. I told them I withdrew from consideration. I think they was shocked, because I probably would have got hired, but I wont work for someone that takes part in that. Automax hasn’t returned my emails or calls. I will find out from a few others in the morning what happens when/​if they show up as we were asked to do in the morning.

We had a wonderful experience with Megan at Performance Honda. We went to Performance after hearing about their employee pricing discount. We were referred by a family member who previously purchased from Performance as well.
The dealership is a friendly and welcoming environment. We were welcomed right away. Megan had quoted us a price on the phone for a Civic LX, and she did not try to sway us into another car or a more expensive car. She simply showed us what she had available, and within minutes, we were driving it.
We fell in love with the car and told Megan what we were comfortable with financially, and what we expected to get for the trade-​in. The team assessed the trade-​in quickly and gave us exactly what we expected for it, no hassle. Then, Megan presented us our financing options quickly and showed us an easy-​to-​read explanation of the options. We already had a low price, with employee pricing, so there wasn’t any wiggle room, but Megan explained it clearly and politely.
After they ran our credit, we were approved and got the car all within a few hours with no haggling, no pressure, no argument. It was as easy as buying groceries. I would recommend Performance to everyone. It was quick and painless, and we got everything we wanted and more! Thank you Performance!