Dr. Severin and her staff were all very kind and friendly when I went for an exam and contacts fitting today! Everyone seemed interested in helping me personally, and did their work with care. Even when there were unavoidable delays in the process, everyone remained calm and professional. They made sure I was comfortable and kept me informed as to why there were delays. I will be returning! The African décor is really cool too!
Dawn L.
Évaluation du lieu : 5 Fairfield, CA
Dr. Severin is very kind, patient and friendly. I just moved to Fairfield and was looking for an eye doctor for my family. I came across Family Eye Associates and each member of my family has had an awesome experience. Excellent customer service and the staff is very kind as well. I highly recommend Dr. Severin.
Samantha M.
Évaluation du lieu : 5 Fairfield, CA
I have been going to Dr. Severin for about 16 years, I started when I was in 4th grade and went all throughout college. She is patient with younger clients and respectful to her teenage and young adult clients. Her and her staff have been fantastic the entire time. The ONLY reason I am not longer going to her is because I’ve moved to Chico and my insurance does not cover that far away. Dr. Severin is kind, thoughtful, and truly listens to your concerns and question surrounding your eye care. I wear both glasses and soft contact lenses and I have always felt comfortable leaving my eye health in her hands. Her staff is always helpful when picking out new lenses, my currently lenses I’ve loved and had for 3 years now. I did not realize how well treated I was at Family Eye Associates until I left. I am completely unsatisfied with my new optometrist and wish that I could return to Dr. Severin’s care.