Marsillio’s Television & Appliance

I will never do business with Marsillio’s again. We bought two Fisher Paykel Dish Drawers two weeks ago. Very shortly after they were installed they leaked and would NOT clean the dishes. We had them only 4 days and when we called the store to complain they simply forwarded us to «appliance repair», who booked us an appointment in two weeks. I then complained to Mr. Marsillio and he proceeded to tell me how and how not to use the dishwashers. We already knew how to use them because we had Fisher Paykel for 15 years prior to this event.
He later inferred that I was doing something wrong and that these units rarely fail.
Rather than wait 2 weeks to use my new $ 1500 dishwashers, my wife, who is very familiar with them fixed them herself. They were never assembled correctly, and the installer was to blame for that. When we needed cooperation, Mr. Marsillio was condescending and very unhelpful.
These are only my feelings based on several phone conversations we had with him, but nonetheless, I will spend my money elsewhere from now on.

Honestly not a great selection and very pushy salesmen. Overpriced. I understand being a small business owner but the prices should be competitive.

I needed a full kitchen-​worth of appliances and a specific sized washer/​dryer for a new house. The customer service with Frank was great and he spent extra time assuring the washer/​dryer would fit in the available space.
Pricing was surprisingly competitive and for the level of service, it was a great deal.