I had a last minute issue before traveling and they agreed to see me. I waited for hours when it was finally my turn they couldn’t figure out my insurance situation — once they figured it out they said they needed to reschedule for 3 days later because it took too long to figure it out. Since I was traveling that wasn’t going to work and at that point I had wasted the whole day and couldn’t see another doctor. No accountability on the part of the staff — or respect for their customers time.
Devorah H.
Évaluation du lieu : 5 Los Angeles, CA
Dr. Miller was my doctor from the age of 7 to the age of 22, and has been my mother’s doctor for almost 20 years at this point. In that time, she treated me for various ailments, including but not limited to the the sinus infections that I got every month for a year straight, a broken foot that no one could diagnose, and injuries after a car crash. She can be a bit brusque, but she knows what she is talking about and truly cares about her patients; case in point, when she was afraid she upset my mother, she called me to make sure she was okay(with a HIPAA release on file, of course). She was also willing to go above and beyond the call of duty, prescribing birth control for me and even calling it into a pharmacy in New York when something went kablooey with my prescription three days before I was supposed to fly to California. Her office assistants are equally kind, pulling thousands of strings to get me the physical forms i needed, on no notice, to go to college. It’s true you will wait sometimes. Why? Because I have never needed an emergency appointment and NOT been fit in. If you have many concerns, PLEASE tell them when you book so that she can schedule enough time to see you. Otherwise, in our insurance-crazed world, she will schedule you for 15 minutes and send you on your way… but so will almost any doctor in America.
Beatrice D.
Évaluation du lieu : 5 Bridgeport, CT
LOVE Dr. Miller. Found her randomly using my insurance plan look-up feature. I’ve waited no more than 20 minutes for each of my visits(and there have been at least 5), and she was very willing to listen to my list of problems. She addressed all my concerns, but I don’t feel like she over-prescribed or over-tested anything. Further, she was very certain to clarify what tests/procedures would require insurance pre-qualification and was conscious about not ordering those tests until I had made sure. She came across as a pleasant, funny, professional woman. I would absolutely recommend her as a PCP. Additionally, the office staff and physician’s assistants are lovely.
Amanda S.
Évaluation du lieu : 1 Bridgeport, CT
Absolutely TERRIBLE. She was so rude and inconsiderate. Both times I went to her I waited over an hour. She had so many tests ordered for me without telling me what they were. I then received a bill in the mail for $ 300. I would never go to her again and I suggest you do not either. When I tried telling her what my concerns were she told me she didn’t have enough time to hear all my problems. AWFULEXPERIENCE.