Next Cleaners

This dry cleaner is absolutely horrendous. I sent it clothes to be dry cleaned and it took over three weeks and constant phone calls on my part before I got every item back. The final bundle of clothes was returned with a listed item missing. The customer service is terrible and never follows-​up, emails go unanswered. I had placed my order online and was never given an answer as to which store picked up my clothes or where they were sent. The store listed on the receipt was not the store that picked up my clothes. I will not be returning to Next Cleaners. I really would rate them 0 stars but it is not an option on Unilocal

I live in Jersey City, NJ (waterfront).
Pros: Quality. I’ve tried four places in my area and these guys are by far the best. What’ a difference. It’s obvious they check every single garment very carefully — in the past I had to mark up stains for other guys with stickers (and sometimes even that wasn’t enough — the shirt would come back with a stain anyway) — with Next Cleaners it’s perfect, every time. (I have two small kids so I know a thing or two about «stains»)
Cons: they are about 10% pricier than other guys. However: they often run promotions of «spend $ 25, get $ 10 off» (limitations apply) which brings their prices on par with their competitors. To be honest, I’d pay more to get better quality result, anyway.
Note: Since they are new, there may be some teething issues. For example, I’ve included a coupon for $ 10 off, and although later I learned that the $ 10 was applied as a credit to my credit card, it did not appear on the receipt itself. When I called them to follow up, they promptly figured out what was going on and promised to work on fixing this issue. The guy on the phone was very, very courteous and polite.
Summary: Highly recommended!