Brahmin Leather Works

You know after reading about made in China, in the future I will

I love the handbags but I am extreme disappointed with the Customer Service. They need better protocol and guidelines to follow, each representative gave me a different answer.

I thought they had a good selection of current, recent and slightly older model bags, priced accordingly. I also appreciated that the store was easy to navigate, and the saleswoman offered help but didn’t insist on shadowing me.
I ended up buying a sample bag, which makes me a little nervous since I didn’t quite realize the ramifications, but I do love it.

ordered a bag from brahmin website. quality went down a lot. i previously purchased two bags from brahmin and i was very happy with their product. however after i bought my third bag from brahmin, im very very dissapointed. never buying bag from them untill they higher their quality.

Customer service is a nightmare. I sent a $ 300 purse to be repaired. Strap came off after 6 years. It has been 3 weeks since Brahmin received the purse. I have contacted them 4 times, they have yet to respond to the status of the repairs. I will never purchase a Brahmin purse again.

Bought my first Brahmin handbag less than 2 months ago. It’s super cute — I got lots of compliments on it. It was about $ 200 and I noticed today that the the shoulder strap is just about to rip out of the main body of the bag. I have never bought a purse at this price point that needed repairs at ANY point, much less at 2 months. Even if they fix it (which they may not because despite registering the bag online, you must keep your receipt, which I did not) it will take up to 2 months and I get to pay shipping! So I would get back the bag I bought for summer use right about the time fall starts. Awesome.

While I am very impressed with the design of the bags, especially their unique alligator-​like stamped look, I am extremely disappointed with the fact that Brahmin has shifted most of its manufacturing to China. I don’t know if the other reviews talking about «supporting their neighbors» were posted by women who bought their bags before Brahmin shifted manufacturing overseas, but I came here in December of 2013 and neither the saleswoman nor I could find a bag made in America.
I came to this factory store hoping to buy some of the bags that are made in the warehouse attached to it, but after looking at more than two dozen tags, I only found bags made in China. What a disappointment! What bothers me even more is that even after shifting production overseas, the prices have not declined in the slightest. Expect to pay $ 300+ for a nicer purse.
Lastly, the service wasn’t quite as deluxe as I would expect for a store selling pricey handbags. The saleswoman didn’t seem very knowledgable about the manufacturing process or the various model likes that they carried.

Okay, yes I am a guy and I am not going to speak for the quality of the hand bag or even what they look like. Well actually, some look really nice in a handbag kind of way and others, well I am not sure who would want to been seen in public with them but… this is not about a man owning a purse. This is really about the experience of buying one for the better half.
First, I think it is organized so that a man can navigate with out his head exploding. So they had all of the styles (colors /​textures) organized with the different types of bags. So you could see one style very well and how it looked on what ever type of bag. Then you would move to the next style and see the same organization. FANTASTIC.
Then you just move your way around the store until you find the style you like, and hopefully the type of bag. Then grab it and get the heck out of dodge.
Oh, by the way, this is mostly leather. So the stuff that looks like alligator is pressed leather. Seems odd. Back in Texas if you want an alligator hand bag, that is what you get. Oh well.

I scored a beautiful handbag and a wallet for less than $ 180. My only regret is that I didn’t buy a duffel bag too.
If you like high-​quality, American-​made leather goods and you find yourself in southern Massachusetts, you MUST check this place out.

I purchased my first Brahmin bag on the advice of a friend. I have a collection of high end handbags and I thought a Brahmin would be a nice addition. I was very pleased with my initial purchase — a Carmela hobo. However, in just 3 months the gold hardware was showing signs of wear. I contacted Brahmin and returned the bag for repair.
The whole process was a nightmare. This company has no clue how to track items or communicate with customers. Once I sent the bag in, they were unable to tell me where it was or when I could expect it back. You don’t know what you did with my nearly $ 300 purse?!
When I finally received the purse (after weeks of wondering), they had not replaced the hardware so I called their customer service. They never called back.
There are other companies that make bags just as nice or nicer at this price point. Brahmin is a waste.

Stay away from my Brahmin Tent Sale, biatches. Stay away.
The best kept handbag secret in the region, is less and less of secret every day. Brahmin bags are simply stunning. In both looks and quality, I think they run rings around most other designer handbags. (I’m looking at you, Coach.) The craftsmanship, the styling, and the shapes are perfection. It’s a big, beautiful bonus that the business is headquartered locally. Support your neighbors, ladies!
Brahmin’s accessories are simple, lovely and original. My favorite accessories they produce are leather rosettes made from the remnants of the bag production process. They come in all sorts of colors – yes, even mauve snakeskin! They are meant to be tied so that they dangle off the side of your handbags. So fun and precious: a really brilliant idea.
My favorite thing about the biannual Tent Sale and the Fairhaven outlet store? The sample bags! They may have a little suttin’ suttin’ going on that makes them less than perfect… but each and every one is a head-​turning, one of a kind piece offered at a steep discount from the brand’s retail prices. As my Brahmin collection grows, so does my absolute affinity to the brand. There’s nary a day where you won’t see me rolling with one of my Brahmins.

Twice a year — there is a tent sale (usually fall and spring). Twice a year, my heart beats a little faster, my palms get sweaty, and I dream about the smell of new leather.
Brahmin is a top brand — well made and designed, and it is based in… Fairhaven?! Seriously (yes, the Fairhaven just east of New Bedford). Who knew that handbags that can afford the Newport waterfront rent and featured in the pages of Vogue could be found across the street from a Walmart? I keep expanding my collection– and I still get compliments from my bag that is 3+ years old as I do the gorgeous burnt orange satchel I just picked up. The only wear on any bag is my own stupidity (uncapped pens or leaky lip gloss, accidentally snagging the leather… those sorts of things).
I only allow myself to shop during the tent sale (up to 75% off) — and those prices are amazing. I usually pick up a few Christmas gifts for friends and family during the fall sale too. The layout of the sale this weekend (Sept 16 – 18, 2011) was the best yet — it didn’t feel overly congested or chaotic. The staff is super helpful and friendly, and I never feel like they ‘push’ anything on you. However — I do recommend springing the extra buck or two for a storage bag to keep your Brahmin in mint condition when not in use. The quarters between the seats of your car should do it.

OMG… if you like Brahmin… this is paradise! Everyone that knows I come up here sends me their list, so much so I had to by an extra suit case to get the goods home!
They are actually slightly cheaper than their outlets because they do not have the overhead of these leases and staff…
They are sooo friendly to. Please don’t go there so that I can keep all the good buys to myself!

There’s a small outlet here, and it’s so awesome I considered not telling. But then I couldn’t keep it to myself, and told my DC friends and my NY friends and now everytime they visit RI they want to go to the Brahmin outlet. And now I’m telling you. This is a relic from the times when outlets actually offered quality items at a real discount. The bags aren’t defective; some are from discontinued lines, some are refurbished, and some are just there because you got very lucky.
Brahmin bags look like they cost $ 5000. They’re not real crocodile (just stamped to look that way), and I have never received so many compliments on any accessory or item of clothing I’ve ever owned. When will Brahmin realize that if they opened a store in NYC, they would absolutely kill it?