Mr Tire Auto Service Centers

Went in looking for 4 tires for my car. Being owned by Goodyear I assumed that a deal could be had, but I was wrong. Their prices were a tad higher than other chain stores. They did offer off brand tires but chinese already get enough of my money. So I left without my tires. Went down to Keystone Tire in Bensalem and got 4 yokohamas for the price of their no names here, so in the future I must remember, bigger isn’t always better.

I brought my Father’s 2000 Honda CRV around three years ago after Hurricane Sandy to get a set of new tires installed. We got a good deal on a set of Yokohama Avid Touring-​S tires; however, the man behind the desk wouldn’t give us a formal estimate for the work. His attitude was rude, condescending, and he treated us as if we were stupid. Once the car was in, the mechanic kept on trying to sell us other repairs & an inspection. At the time, there was about 6 months left on the sticker, so we declined the inspection, but paid them to get the bushings replaced because there was a noise under the car. After we got the car back, all four rims were damaged along the edges and the noise was still there. The mechanics at this location need to stop wasting their time trying to upsell unnecessary repairs and focus on doing a quality repair job. I would have given them two stars, but due to the rim damage and utter disrespect, they deserve zero stars if that was even possible. I never brought my car back here, opting to use an independent mechanic to fix my car.

5÷11÷2015
I visited their website and left detailed information about what I needed for my car on the previous day (5÷10÷2015). I wanted 4 Michelin tires with the Run Flat option. My tires are in bad shape and, while that’s my fault to begin with, I needed them replaced today.
They called me promptly in the morning to tell me that they could see me this evening but only if I could use the same Michelin tires without the Run Flat option. I was okay with this and went about my busy day at work.
At 3:45PM (my appt was for 5:30pm) — they called me to tell me that they didn’t get the tires, that they weren’t on the truck, and could I reschedule for another day.
If I wanted to schedule a different day then I would have just gone to a cheaper option.
Now I have to scramble to find another place that has my tires and can install them during my busy schedule this week.
They should not make promises if they can’t deliver.

I had a bad experience with this place. I researched prior to going, the tires I wanted, then called around all the nearby tires shops for the best deal. Over the phone, this place gave me the best price. After confirming the final price before installation, they installed the tires. When it came time to pay, the price quoted went up. They gave excuses and back pedaled, and argued with me and made a huge hassle. Finally they gave me the price quoted but it wasn’t worth the stress or fight.
Then 3 ½ months later I got a flat on those brand new tires. It just so happens it occurred while driving and a bubble developed as to where the tires was unusable. Mr. Tire’s warrantee was for 90 days. The tires I had purchased were very good, very expensive tires, 65,000 mile tread life. I was hoping they could work out a deal being that it was so close to the warrantee. I called the store, and they said the manager that could make that decision wouldn’t be in for 2 days (which is poor customer service to begin with). I waited 2 days, then went in. I brought the tire and explained the situation. They argued with me that Michelin never has defects and that it was my fault because I drove on a flat. I responded with «can you tell me how it’s possible not to drive on a flat if you get the flat while driving?» He had no answer but refused to help or extend any warrantee. He said it wouldn’t have even been covered and there was nothing he could do but sell me a new tire. You can believe I will never be going back to this place again. They are a bunch of swindlers. You are better off going to a junk yard like Nedals in Trenton, and asking for a guy named Abby, to get you almost new tires for 10 times less than a new one. Which is what I did. You will get much better service and a much better price.

When I went to buy my tires the gentlemen at the counter was very friendly and helpful. He didn’t try and sell me more than I needed and gave me the best price for a better quality tire than the ones quoted. I go in for my first follow up this evening and after my first tire rotation I will revisit and possibly change to five stars based on how things go. Elaine

Not horrible but a lot like the rest, always with the up-​sell. Friendly service. Been here for two hrs now they just told me how much it will cost, hopefully it won’t be too much longer — no savings compared to other like places. Update — took 4 ½ hours to complete and we were there right after they opened at 8am. Definitely would not wait for your vehicle, unfortunately I have no choice. You would think they would try to expedite your vehicle knowing you are sitting there, nope. I would expect a 3 hour wait at the most and I would have been happy with that but every time i went to see what was going on with my car, there were a bunch of guys standing around the computer desk and nothing going on with my car. I saw at least 3 people come in after me and leave before me. I would go back there in a pinch, but i think Im going to keep looking for a decent, fair mechanic in my area!

I started taking my 2007 Pontiac G6 here when I moved to Morrisville a year ago. I have since moved to Hamilton, NJ, but I’ve still been coming here because I’ve been so pleased.
–they don’t «find» mystery issues with my car that need to be fixed
–they take care of what I need without trying to kill me on the price
–they point out current deals that may be going on in regards to the service I’m having done if I obviously don’t know
–they sometimes just give me a break due to whatever I’m having done
In short, I feel like I can trust these guys. I’ve even taken my Range Rover here for minor service. I feel like honest mechanics are really hard to find, so it may be a while before I try to move on to another in my area.