McDonalds

Don’t even waste your time. I got there at 9:30 pm and had one car in front of me pulled out at 10:15 and this is a common occurrence. We literally live just down the road and it is faster for us to drive to the other side of town then to go here. And the food is OK at best. And management could care less. Save your time and pick a different place.

Although it is newly remodeled and a lot cleaner the service is not very good. I ordered egg mcmuffins 2 different times with problems — 1 swiss cheese instead of yellow american (was not informed of substitution due to McD’s being out of cheese) and 2 — did not put canadian bacon on sandwiches. I gave it one more star this time for cleanliness… we shall see how long it takes to be back at a one star. I do believe that the poor service stems from managers who let the employees get by with goofing off (which I have seen). Thank you for letting me rant a moment.

This McDonald’s will never win the award for fastest service anywhere. While it may not be completely fair to blame the workers, they definitely don’t push much effort into their jobs. The drive-​thru is the worst design of a drive-​thru restaurant I’ve ever encountered in my life. There is a singular booth detached from the main building that creates an awkward driving pattern. The service in the drive-​thru is stunted by the fact the workers have to walk all the way across the restaurant to obtain your food.
This McDonald’s is by far the inferior McDonald’s in Fairmont, WV. The food was prepared a while ago, I’ve had 1 correct order in 4 tries, and the restaurant design is faulty. And whatever you do, do not try the drive-​thru between 730am and 9am or 4pm and 530pm. You’ll be looking at a 20 minute experience.

Went through around 10pm tonight and I ordered a hamburger happy meal, a chicken nugget happy meal and an extra hamburger with only ketchup. We got our order… with a bite out of the hamburger!!! I opened my burger to make sure it was correct and I saw what looked like a bite mark. I asked my sister and my mom to see what they thought and they too said that it looked like someone took a bite. My mom asked me to go back and complain, but I didn’t feel like talking to a manager to hear, «I’m sorry, here’s another burger with spit in it.» Our cokes were flat and I’m totally upset with this place. I will never eat here again and I encourage all of you to not either.

I’m not a regular customer at McDonald’s. But I do have some favorites that I treat myself to occasionally. I love the chicken sandwiches there and I’m a big breakfast burrito fan. Oh, and the iced coffee is a great jumpstart to any sluggish day.
However, I’ve seen an unfortunate decline in the McDonald’s restaurants in this area. I’ve moved to California but visit Fairmont very frequently for work. And in the past 5 years or so, things have gotten pretty bad.
I stopped at this McDonald’s on my way to work this morning for my breakfast burrito and iced coffee fix. I’m almost always a little impatient when waiting in drive thru lines, so after almost 10 minutes, I almost just left. When I got to the window, the girl there started telling me all about how busy she is and how overworked and how hard it is to do everything there. First, I’m a pretty caring person, but I didn’t know this girl from anyone and I really just wanted to get my food and get to work. Second, my burrito looked and tasted like it had been sitting there all night. And the ice in my iced coffee had all melted. So, it’s cool, but not cold and definitely not fresh.
So, I’m a little disappointed. The quality of my orders from this McDonald’s varies alot depending on what time of day it is. Sometimes breakfast items are way better, but service is always very slow. And the store in Whitehall is even worse. The staff there aren’t even friendly.
At least my order was correct. I’d love to see this turn around.