I guess the high level of traffic and queue of cars says that they are doing something right. However, their reviews say something else. My husband was referred here awhile ago for his vehicle from a neighboring mechanic and each time that he’s gotten the repairs, he has had an overall good experience. This mechanic is not cheap, but it is more reasonable than several others within the Greater Rochester area. We weren’t offered any special deals or concessions, however they’ll work with you on payment options. This is not our family preferred mechanic, but my husband is content with the repairs made here.
Jeffrey M.
Évaluation du lieu : 1 Chicago, IL
Scam artists. Charged my brother $ 400 to remove his AC compressor, but ended up only removing a single component that probably took 15 minutes to remove, and only band-aided the problem for another year. Our current mechanic verified this after *actually* removing the compressor himself. Dishonest & overpriced.
Patrick R.
Évaluation du lieu : 1 Melrose, MA
Initial Dropoff: So far so good, steve is a good dude. They told me they would get to it later in the afternoon and I could pick it up before closing. Cool with me. See ya at 545! Later that Afternoon; I call to make sure we are on pace, they tell me they haven’t looked at it, but they will shortly. Around 5:30; Steve has gone home. The car isn’t done, will be done tomorrow morning. Uggh, K, Thx, Bye. Call late morning the next day, car still not done, will be complete around noon. Call at 130; still not done, decide to stop bothering them and let them call me. They call the next day at 930AM, no apology for setting me back 2 days, just ‘cars done, come get it’ If these guys ran a shop like this in Boston, they would be defunct within weeks. Won’t be going back here anytime… Ever.
T C.
Évaluation du lieu : 1 Fairport, NY
I went here because I had a coupon. NOT worth it. I wanted a tire rotation, check squeeky brakes, fix a tail light(which I already had purchased & had with me). Turned out the recommended 2 new tires. When I told the person waiting for my car not to pay the $ 400, they fixed my tail light, charged $ 15 and sent him on his way. Fine, except they didn’t say which tires and didn’t bother to check the brake pads while they had the tires off. At the end of the day, they lost business for not listening to the customers wishes and hiking the prices. On a side note, another guy came in to get is car. A price of over $ 800 was given, the customer stated that when he called he was told $ 400…and got his service for that price. NOTIMPRESSEDANDWILLTELLFOLKSTOSTAYAWAY!