David’s Bridal

I would not have used David’s Bridal if all my bridesmaids lived all in one place. Unfortunately they were all over the country and David’s bridal was the only store in all states.
First, they forgot to add my shoes to the order. Even though I specifically remember giving them the shoes I wanted to purchase. Second, once I realized this mistake and ordered a pair of shoes, we picked out the color i wanted but I had to come back later to have them dyed. I come back and they have no idea what I’m talking about and I had to choose a color again (There are 6 different shades of ivory)
Third, one of my bridesmaid dresses came in with an oil stain so it had to be returned.
Fourth, one of the flower girl dresses was defected and tried telling my mother in law it was okay and refused to fix it. When she took it to another seamstress she agreed that it was defective.
5^th two of my bridesmaids shoes were dyed incorrectly. Fortunately my NY bridesmaid sent her shoes to us (they were correctly dyed) and the maids who got theirs dyed in Fairview could tell theirs were wrong and get it fixed days before the wedding.
All over bad service and quality! I would never used if I had to do it all over again.
And after all my trouble and telling them everything. All they gave me was a free dye (5 $) on my shoes.

In my daughter’s wedding story, this was the place for the bridesmaids’ dresses and the bride’s reception dress. I didn’t know that it was such a thing to have a dress to wear after THE dress. But, since the wedding ceremony dress was a family heirloom, the price of the reception dress + the price of altering both dresses by a local seamstress seemed reasonable. At least my daughter convinced me it was. She was beautiful, and very happy, so, yes, it was worthwhile. No problems with any of the bridesmaids’ dresses, either.

I have now worked with three different David’s Bridal locations for various events, making purchases at each. I have an extreme amount of contempt for this company. Unfortunately, I don’t see that they have a lot of competition, so people come crawling back here. In the context of what they sell, they are on the cheap side, but for their customers, it is an extremely expensive purchase.
My biggest complaint is how rude the staff is. I have encountered a couple somewhat helpful and friendly associates at the various locations, but the majority have been rude beyond belief. Almost comically bitchy, even the managers. In fact the managers even more so. They have very arrogant attitudes and obvious disdain for their customers. They literally look down their noses at you. It’s a little insane.
Their policies are also very frustrating. I understand that they have to have rules, I get that. But they are so unfriendly to the customers. They automatically tell you no, no matter what the question is. EVERY time I have ordered something and told them the date I needed it by, they have gasped, frowned at me, and told me there is no possible way (before they even look it up), and then basically shamed me for waiting so long (some of these purchases were 6 months before the event). Then they look it up and are always able to get it in time. Why automatically say no??? They are just so negative. They also don’t take returns or exchanges, and have blatantly lied to me. I have also been in the unfortunate predicament of needing last-​minute alterations due to size fluctuations that were my own fault. You would think being in the event dress industry they would be sensitive to this, but no. They were so rude and acted like I was the only person in the history of the world to ever gain a few pounds between the dress fitting and the wedding 9 months later.
Obviously I keep going back to DB because of their prices and dresses, which are beautiful. The advice I have is this: Go in calm and in a good mood. Don’t go in at the last minute or if you are in a rush. Seriously, have a couple glasses of wine before you go. Also, check stuff out online and have an idea of what you want. Also, if you can, order online, because you can return certain things online, but not in the store (stupidest policy ever…). Additionally, their online reviews of items are VERY helpful because people post PICTURES. You can see what actual bridesmaids who have actual curves look like in the dresses, as opposed to the models. HUGELY helpful.

Never ever will I shop at David’s Bridal again. This past fall was a disaster for the wedding I was in. We all were lied to and told the dresses we had chosen would not be available if we didn’t purchase THAT day, so in order to make sure the bride had the day she wanted (and what DB counts on) we bought our gowns and she bought hers. Well a year later some of us had gained and some lost. Luckily myself and the MOH stayed the same. The bride’s dress needed to go up a size as well. She had no alterations and wanted to simply to an even exchange. The dress had remained in the packaging provided upon purchase so it was in perfect condition. We got to the store and explained and the only thing they DIDN’T say or insinuate was that my friends were a bunch if heifers who shouldn’t have gained weight. No joke – they were THAT rude. They reluctantly found the bridal dress for my friend to try from off the rack. Problem is it had several snags, a small ink stain and a broken clasp above the zipper. They didn’t understand why she didn’t want it. At this point they pretty much shrugged it off as if she was just stuck with a dress that didn’t fit. Now yes, everyone should’ve watched what they had done in those 12 months. However, we would never have purchased those dresses 12 mos out if we hadn’t been blatantly lied to. We realized we were given a line of BS when we went online a few months after purchase. and then again a few months later… aaaaand again the week we realized we needed to exchange some dresses. Funny, that same dress was still available in every size online and in at least 4 – 5 sizes in this store. We eventually Googled other locations and asked them to call the St. Peters store. They had what we needed, and I’ll be reviewing them, too. I don’t plan to shop at DB for anything, but if I’m to recommend a location, DEFINITELY make the drive to St. Peters. It’s worth very minute of drive time! Fairview? Not so much. They can keep their rude, pushy, dishonest sales people.

Really aweful! First I paid off dress and daughter had a fitting 2 days later. They would not hold dress 2 days! I had to pick it up and take it back for fitting hmmm 45 min drive each way. Then at final fitting which was just a hem cause it was to long. It was cut noticeably uneven… Hello folks if you cant handle a simple prom dress they how in the heck do they deal with the extravagant wedding dresses.

one of my wife’s bridesmaid’s dresses was defective. they were rude inside. my wife did purchase her gown and bridesmaid’s attire from them but that will be our last purchase.

This David’s bridal is very friendly. Make an appointment with one of the ladies and they are at attention until you walk out of the door! One of my bridesmaids got her dress here, it was gorgeous.
The price for their alterations are a little outrageous. It would be better to find someone else locally