Klein Gil Tv Appliance Brand Source

Call to get an New 8 month old GE dishwasher repaired. Called May 25 did not get repaired till (supposedly) June 29^th. We will see. Will not deal with this company again. Should have read Unilocal recommendations first

if you need a washer or dryer REPAIR count on it being out for a month!

I stopped in to buy a replacement dishwasher because the kitchenaide I had bought 2 years ago had broken… or so I thought. The gentleman that was assisting me caught on and said he thought maybe it was a little excessive to be buying a new one. I went to the service counter and Greg walked me through what he thought was my problem and told me exactly how to fix it. If I was going to keep the dishwasher I needed a wheel assembly for the upper rack. Guess what!!! they had that too. I went home and did what they suggested and low and behold, no issue.
It is refreshing to know that this kind of business approach is still practiced. I would definitely suggest them to anyone shopping for appliances.
Great ding and dent selections too…

We bought a GE Profile refrigerator, microwave oven and conventional oven from Klein’s and had a great experience from start to finish. When we had a couple of concerns about the fridge they scheduled a free service call and the guy that showed up was clean cut and very helpful. I highly recommend working with this company.

I am going to start and end with the fact that the owner Doug Klein just cussed me out on thephone. I have been a loyal customer of Kliens for over 10 years, through multiple homes. I have purchased 2 Washer Dry Sets, 2 Refridgerators, a Viking Range and now an entire Kitchen full of products including a Kitchen Aid Dishwasher that has had problems since we got it. They have been out 3 times and this last time they did something to the door that cuases water to leak when running. In trying to set up a Sat service call they would not allow it without owners permission. When I talked to the owner he would not listen to my request and an finally started cursing at me. I was in such disbeleif that I actually asked when he just called me. He repeated it again and I hung up. I will NEVER recommend, call, or spend another penny there. I have never been treated like that by anyone, let alone a business owner.

Worst Appliance store we’ve been to. We knew someone who worked here and she worked on commission and we like her so we decided to give them a try. The staff was friendly and seemed pretty knowledgeable. However, we bought a clothes washer and dryer, a stove, microwave, refrigerator and dishwasher for our new home. After about 3 mos of use, the stove’s glass top started to get pits in it. The dryer stopped drying clothes thoroughly after about 10 mos. And after about 6 mos the dishwasher got really loud (it sells itself with pride for being the quietest dishwasher on the market; we pd about $ 150 more for it than the other one we wanted). They repaired the dishwasher saying the manufacturer recalled that particular motor (we didn’t get recall notice). They fixed it no charge (warranty). I asked if they were sure that was the problem since the dishwasher would soon be out of warranty. He said that was the only thing he could find wrong with it. A few months after warranty it started getting loud again. Then this week as we were eating and washing dishes, I heard the cringing sound of water hitting the floor. Our kitchen floor was soaked and our quarter-​round trim was ruined on our floor. I called them up and of course it’s outside of warranty so it’s 100% out of pocket for us. They want about $ 50 just to drive over here, about $ 100 for the motor (they don’t know if that’s going to fix the problem) and then about $ 100 for labor … that’s just $ 50 less than buying a whole new unit. This dish washer is 17 mos old … it didn’t even last two years. I feel that no matter whatever they tell you — we didn’t actually see much support from Gil Klein. I would not recommend. I have told my real-​estate friends and my friend who is buying a house who I had previously recommended to go to Gil Klein. Go to Lowe’s or another place. Buy the extra warranty if you get Kenmore.