McDonald’s

Wow. I am not ashamed at eating fast food and I expect some level of terribleness on occasion.
This place is worse than lipstick on a pig. At least a pig is tasty.
It has been dolled up. One would assume things would be better than before the refurbishment but holy smokes, it is incredibly bad.
We’ve been on multiple occasions — every single time we’ve had issues.
I have had messed up orders, missing items, general incompetence etc. The food is clearly under heat lamps far longer than what is recommended. Dry as heck. I’d say it’s from yesterday. Congealed cheese, desiccated bun.
I keep my hopes fairly low in regards to fast food but McDonald’s are pretty consistent — this one is not. Avoid it.

Recently have been a few times since the new renovation and it is about 10 times worse.
The girl who works the drive thru, I cannot understand at all. I’m not even sure what she even asked me.
And why have a drive thru microphone if you’re just going to ask me what I ordered when I get to the window anyway…
And a simple thank you have a nice day goes a long way, not just shut the window and walk away.

I went through the drive thru the last 2 mornings. Both times I waited 15 – 20 mins. Today they couldn’t find my order even though they repeated it to me & the screen was correct. When I got to the window the employee pretty much argued with me about what I had ordered. Finally she just said just drive ahead & they will take care of if at the next window. All I ordered was a French vanilla iced coffee. Nothing complicated & what they gave me when I left was still wrong!!! The worst part is once you pull into the drive thru you are stuck because of how they have it laid out. So I would recommend either going in or expecting to be there for a long time. There wasn’t anything fast about this fast food restaurant.

I have never seen a business go downhill so much after a renovation before like the President Ave McDonald’s has. I’m not a huge fast food person but I usually pick up coffee there before visiting a relative who likes their decaf iced but it’s not worth trying to do business with them anymore. They seem to be staffed entirely with baffled teenagers and strung out management since reopening.
I have been through two or three times since they reopened and not once have they gotten an order right or even knew what they had in inventory. They make so many mistakes through the microphone to the drive thru it takes forever to get through their line. Most of all, they are impossible to communicate with. I’ve gotten iced coffees that were hot, parfaits that were sundaes and burgers that came out as chicken. Avoid at all costs, the cheap price tag isn’t worth it for all the frustration it comes with.

Decided to give an update after the new renovation thinking that they would be more efficient. This McDonald’s is still the slowest fast food place I’ve ever been to. Stopped one morning before work to grab something quick to eat and was almost late to work. I ordered a breakfast sandwich, a hashbrown, and one bottle of water. It took 15 minutes for them to get it out to me. I would have driven away if they hadn’t had me pay then pull forward and wait. Just go to Dunkins and save yourself the time.

I’ve been to this Mcdonald’s 3 times in the last few weeks, I should have known better. I ordered a Big Mac with no onions went back to work to an unedible sandwich covered with mac sauce, instead of «no onions» my slip says «extra mac sauce» I wish I took a picture as I had to wipe it all off with a napkin.2 weeks ago I stopped by on my way to work for an egg mcmuffin drove to work to find that the egg was completely green and grey, if i wanted green eggs and ham I would of read a Dr. Seuss book. So I called which I very rarely do, the girl was nice and said come by tomorrow and I’ll replace it. I go through the drive-​thru order my egg mcmuffin park for a minute open it up take a bite, completely green again and the ham you couldn’t even bite through I didn’t bother trying to replace it. Thanks for my $ 3.50 english muffin and cheese sandwich. This Mc. Donald’s charges more than all the rest and to receive unedible food is nasty. We all know product has a hold time throw it out when it reaches that time. Never again will I go to this one, I rather drive across the city than come back here.
Off food topic. as I’m in the drive– thru there is a sign on the glass that states «Playground 20 minute limit if your eating will be enforced by management»
Are you serious? By the time you sit down eat, let the kids play and eat some more your giving your paying customers 20 minutes I could see 45−1hr but not 20 minutes.
New Owners and Mgmt are not doing anything to improve this place.

This location has been crap since the new ownership took over. They fired a bunch of employees and it drastically increased wait times and quality went down the tubes. They can’t seem to get even the simplest of orders correct and if you go in after normal hours at like 9 or 10pm everything is cold and you don’t realize it until you get home and your pissed off. You’d think with less customers the good would be as fresh as during normal hours, ha! Not long ago my mother in law found an egg shell in her mcmuffin. WTF is that?! Place is long overdue for a remodel like other locations in the city. Better off driving to another location, a competitor or stay home and eat.

Worst service ever both inside and drive tru every time I go there its 10 to 15 mins to get a single cup of coffee and they never get it right tryed to get a bacon and egg sandwich and they ran out of bacon how does mickey ds run of of bacon go inside and they have one cashier and a manager standing there watching the line getting bigger place sucks forget this mcdonald’s try another

I only went through the drive-​thru, but the service was fast. The food was as expected.
The standout for me, being from Texas, that the fellow who took my order/​gave me my food said «you’re welcome» when I said thank you. I’ve noticed most people up here don’t say anything in response to «thanks.» He also told us to have a good evening…
If there had been a way to leave a tip for him, I totally would have. I love manners, and it seems most servers/​food people up here don’t care to provide a positive attitude or customer service.

A decent McDonald’s. The fries were delicious (of course) and the food was fast-​food quality. The place was pretty clean despite it being particularly busy and my food arrived in a timely fashion and was 100% correct (and my apple pie was hot and delicious). As far as McDonald’s go, this one was definitely in good standards.

As good a McDonalds as any I’ve been to. I went to this location a few times in the past few years, it’s pretty decent. They always have what I want, get my order right, and complete it in a timely fashion. The only thing is it is not always the cleanest it could possibly be, but I think that is because it is usually pretty busy — it’s not dirty in an unsanitary way though, just needs a sweep or a counter wiped more often than the staff get a chance to do it.