If I could give zero stars I would. I called two weeks in advance to schedule a tour, also emailed to confirm. We spent five hours in the car. Sat at the gate for an hour, all the while trying to reach someone on the phone. No one ever answered or let us in. So we finally turned around and drove all the way back home. Mind you I’m 8 months pregant and we had a very unhappy two year old in the car. I was livid. So the next day my husband called again, reached the owner and explained what we went through yesterday. He was completely unapologetic, claiming he had to take an employee to the hospital. His staff must not have seen us at the gate or on the cameras. He was rudely chewing food on the phone the whole time and didn’t say anything else besides ask if we wanted to reschedule. He didn’t even offer to give us a free tour which I honestly would have expected from any sort of decent business. I sure as heck won’t be rescheduling to drive that far and hope and pray someone is there or picks up the phone. So unprofessional. We will continue to purchase our birds from better people.
Maria B.
Évaluation du lieu : 5 Chino Hills, CA
Visited the Emerald Forest Bird Gardens today and had a wonderful time. It is located on private property in Fallbrook and tours are only available by calling and scheduling in advance. The cost is $ 35 per person and there are approximately 350 birds on site. Jerry Jennings is the owner and the variety of toucans and other exotic birds here is incredible. Some are also available for purchase. Jerry is so knowledgeable about the birds and we truly enjoyed the time we spent with him. The Gardens are roughly an hour away from the San Diego Safari Park, so if you are in town for that, I highly recommend contacting Jerry as well(if you enjoy exotic birds) and making a weekend out of it. Who knew Fallbrook had this hidden gem up in the mountains? Absolutely fantastic.