Fallbrook Taxi Cab

I used them this weekend while visiting family. Both taxi drivers where nice and got me to my location. The cost was reasonable and I enjoyed the small talk with drivers

Never used this taxi service, but I did almost get ran over by one of their vehicles. I was starting down the crosswalk, and all of a sudden this ugly white taxi cab comes barreling down the right turn lane behind me, and instead of stopping and letting me pass, goes ahead and swings wide, turning around me. Do you really want to end up testifying in a vehicular manslaughter hearing because you decided to use this taxi company? These people need to get off the road

First of all, this review may be more or less than they actually deserve. Like everyone else who wrote a review, I had issues before I even got into a taxi. The website advertises everything from child transportation service to personalized airport transportation but when I called to set up a pick up (I HAD to have a pick up at a specific time) the man who answered the phone was rude and dismissive. THe descriptions of him in the other reviews are COMPLETELY on the mark. He refused to make a preset pick up, even if I prepaid and kept condescendingly explaining that he couldn’t because it was pay day. I have no idea what that means. But I could get no other explanation other than being told to call tomorrow 30 minutes before I needed the pick up. Which wouldn’t really help me ensure that I would be picked up on time! Makes absolutely no sense. So… I won’t call …

I had to set up a Taxi to pick up a client, and was expecting to be greeted in a more professional manner. The gentleman who answered the phone was incredible rude, and told me I could not call for my client and they needed to call. First of all, our company was paying for the taxi and its my job to make arrangements for our clients. He was only driving her a few blocks to local hotel, instead he was upset that it was only a few blocks and said in a huffy puffy voice «Only a few blocks? Why doesn’t she just walk?!»… She is unable to walk that far, thus the reason for the taxi in the first place. Apparently I was disturbing this man taking up his valuable free time. Note to Owner: If you are so busy and people calling for taxi’s is just an inconvenience, maybe you shouldn’t own a taxi company. Our company will never do business with this company again. DO NOT RECOMMEND.

First of all, their cars are busted. The bumper was scratched and smashed, and once we began the drive I could see why. The driver was didn’t follow the rules of the road and was all over the place, to the point where I didn’t feel safe. I would absolutely recommend that you avoid this company!

I called the night before to arrange pick-​up and they still could not get here in time for us to make our appointments. I am going to try to never get in the position of needing to depend on them EVER again. I even called them about 3 minutes before they were suppose to be here and was assured they would be right there and 20 minutes later they show up. I wonder if they even have a dispatcher? Least I saved $ 30 (fare/​tip RT).
The driver was very polite and apologetic but that did not get us to our appointments.

They’re really rude! Whenever I would call, the guy who answers the phone was very rude also, A lady driver she’s the worst. The rest of the drivers are usually friendly, but I DON’T recommend them they tend to take foreverrr to pick you up I usually had to wait 30 min sometimes even more before their arrival, you’d think they were busy driving people around but no! I’d get frustrated and walk to where I was going passed the taxi station and they were all there just chilling!!! very bad service…