Command Performance Av

These guys are highly recommended. Jon really took the time to help me audition some great monitors — he was informative and honest, and I never felt like I was being sold on fancier stuff. I walked out with a great pair of monitors at a very reasonable price, but really I was just glad to find some stereo geek guys who are genuine, understanding, and down to earth. Newbs should feel very confident walking in, being treated with respect, and getting to hear some very cool stuff. Completely great. I work at a record store here in the District and I will certainly be mentioning Command Performance when the subject of stereo gear comes up (and it does!). Thanks guys! — Sam

The guys at Command Performance, Jeff, Randy, and George are great. They were very concerned that I get the kind of audio system that sounds great to my ears and makes me happy, at a price that fit my budget. Follow-​up and in-​home setup service was great. I’ve rarely experienced that kind of stellar customer service. Very highly recommended.

Command Performance AV is great evidence that the personal service that was supposed to have been killed by the internet is still alive and kicking.
I’ve been into hi-​fi for 18 years, across 5 states, and Command Performance AV is, by far, the friendliest, most helpful and most effective audio dealer I’ve yet to experience. I worked primarily with Bob and Jeff. The level of personal care and attention those guys gave (and continue to give) to my purchases and my endless questions is unmatched.
Whether you’re looking for an entry-​level system, or if you’re an old audio geek looking for the next refinement to your system, those guys always approach you with you in mind. They will get to know your tastes (in music and equipment), and they will be able to guide you to a solution that fits your budget.
My wife and I were encouraged to bring in our existing equipment to audition the speakers we wanted to hear. Bob and Jeff let us use the demo room all day to acquaint ourselves with the sound, and they helped us understand it better by making various comparisons. My wife’s jaw dropped to the floor when she heard the difference between the copper cable and the silver-​plated copper cable from the same manufacturer.
Besides rekindling my interest in stereo equipment, the guys as Command Performance AV have proved to be very friendly and committed beyond the sale. I frequently e-​mail with them about music and the endless questions I have about improving my system. They always respond quickly and with very useful information. Many times, they have been able to get answers to my questions directly from the manufacturers.
In short, I didn’t just get new speakers from Command Performance AV: I got new speakers, a renewed zeal for audio, and a couple of very experienced, helpful friends.

I had a great experience with these guys.
Never had high-​end audio equipment before, but now I’ve got a set-​up that I’m really crazy about. I didn’t do a lot of kicking-​the-​tires because I decided I trust these guys and I let them pick out the components and such to meet what I was hoping for. No regrets. People who know this stuff better than I say I got a great system and a good deal. I already knew that, but I do love hearing it confirmed.
Jon and Jeff clearly do have a passion for this stuff, to the extent that they helped me out on stuff that was only tangentially related to my new AV setup. They actually thought of a couple of ways to get more use out of some already existing equipment (built-​in speakers, a Sonos device, etc) that didn’t cost anything. And when one of my own workers screwed up an installation detail, these guys solved the issue and didn’t charge me for it. Stuff like that is a huge relief and buys lots of trust & confidence when you’re not really a guy who reads AV magazines but who just wants a great system.
Don’t know if I’m their target customer, but they treated me with as much respect and attention as I’d expect if I were buying the top-​of-​the-​line supremo supremo system. So: Great parts, great service, and I’ve got a system that impresses my jaded friends. Happy customer.

Command Performance is a fun little audio shop focused on quality two-​channel stereo. Jeff and John are great guys who clearly love audio and know their craft in great depth.
They have a wide variety of used items as well as several very fine lines for which they are certified dealers. They run the audiophile gamut in terms of price. As an example, they have the basic Project Debut all the way up to a Clearaudio Reference Master.
I was pleased with the candor of their advice. For example, they urged me not to replace certain items because what I have is already plenty good. Many stores would have tried to sell more stuff rather the help the customer get it right and save money. Three separate times they gave me advice or a solution that involved no money changing hands.
They also listen. How a person hears is like a fingerprint. We’re all different. I told them the type of sound I enjoy and they tailored systems extremely accurately to my preference — and told me several times that I would not like certain expensive items so not to bother.
Bottom line: it was about the customer sharing their joy in listening, not about moving boxes.
Be prepared to spend some time if you visit. Between the beauty of their inventory, the joy of listening to beautifully reproduced music, and the infectious enthusiasm of the staff, time tends to fly.
Finally, don’t neglect to spend some time with Command Performance’s most charming and enthusiastic employee, Bella the Audio Dog!