Greater Washington Endodontics

I had a horrible experience with the Greater Washington Endodontics staff at the Virginia Square location. When I first walked in, I was treated like I had interrupted the receptionist work by trying to fill in my new patient paperwork. Then, after 1 hour of waiting, Dr. Pollack spent less than 5 minutes with me. He told me I needed a root canal and then walked out. While I talked with my husband about the astronomical cost of the procedure, the staff kept walking in and saying that I needed to decide because I was holding everyone up, and rushing me to make a decision (my talking with my husband only took about 15 min? a quarter of the time they made me wait to see a doctor). I left the office in tears without doing the procedure.
I went to another endodontist, who was amazing — calmly walked me through everything, spent time with me going through the procedure, and also charged me half the cost. If you have the option of not going to this practice, I highly recommend it. I was treated like a waste of their precious time rather than a patient.

I was pretty nervous about getting a root canal and didn’t know what to expect, but I couldn’t be happier. I had my procedure in the Reston office and Dr. Elba Castro explained everything and she was very confident and skilled. I had absolutely no pain – in fact, I’ve had routine cleanings that were more uncomfortable. My procedure took longer than expected because my roots were «curvy» and difficult but I didn’t mind since I was in good hands. I highly recommend them and although I hope I never need another root canal, if I do, I won’t be going anywhere else but to Dr. Castro.