Home Paramount Pest Control

Awful! Not sure if this is a legitimate business or a contracting service. Every time I called, I reached a dispatch person. We bought a house and Home Paramount had installed termite bait stations for the previous owners. After one year, the warranty/​contract expired. I asked them to come out and remove the bait stations, which they are required to do. I did not get a response after the dispatch person told me she’d have someone call me… THREE TIMES! Six months later, I get a call that the stations would be removed that day. I was not there, but I was fine with it. I get home and find they removed the bait stations, but they did not fill-​in/​cover the holes. I called the guy back and he informed me that someone had already come by earlier that week. So you’re saying that someone was trespassing on my property without my knowledge! I told them that they need to fill in the holes, which he said they would do. One month later, still no action. I would caution anyone wanting to do business with this company. Customer service is severely lacking.

I have had a contract with Home Paramount for 25 years and have been satisfied with their service until this week. I saw a mouse in my kitchen (first time in the 8 years in this house) and called Home Paramount who had taken care of mice under my contract in my previous house with no extra charge. They came out and set traps and then sent an inspector who proceeded to tell me I needed an «exclusion» service not covered under my contract. The first quote was $ 2100 which was lowered to $ 1800 because I had been a customer for 25 years and then lowered to $ 1200. I have since had another company come to inspect and was given a quote of $ 199 which would have been covered under their contract. There is no evidence that I have a significant problem and don’t need a major «exclusion» job. I feel that I was targeted as a single woman who was clearly upset about the one mouse I saw. I have cancelled my contract with Home Paramount. The technician, Sonny, who has serviced both of my houses for 20+ years was on vacation… I’d like to think that things would have been different had he been in town.

Military families beware! We scheduled a lease required indoor pest treatment 30 days in advance for 9am. At 9:30am no one showed up. I called and spoke to Mr King and he told me that they did not have us on the schedule. He promised to research it and call me back in 15 minutes. He never called backed