Organic Dry Cleaners

Awful service, awful attitude, no accountability. This clerk clearly has total disregard for other people’s property. Do not bring your clothes here unless you would like to have them disappear. On more than one occasion, I was offered someone else’s belongings. The clerk is on the phone the entire time she is dealing with you and not paying any attention. When the bottoms to my suit went missing, the clerk offered me someone else’s skirt! She dismissed me and told me to return several times (after giving my mother someone else’s clothes on our first visit.) After calling to check in, she got very rude and defensive and tried to tell me that I had never dropped off the bottom half of the suit (only the top?), there would be no reimbursement or refund.

I left my dry cleaning at this establishment and returned a week later to pick it up. First, the clerk tried to give me a sweatshirt that looked like it was 20 years old. I told her it wasn’t mine. She then said my items were not there and she would track them down. I tried to ask questions, but she dismissed me. I followed up with phone calls for the next few weeks. She kept telling me that they were stolen, missing, etc. and kept making up excuses. Not until I threatened legal action did they miraculously appear more than one month later. When I picked them up, they were completely destroyed. The colors had all melted onto each other. I asked for money to replace them. The clerk (always the same one) had the nerve to say she would have them repaired, but I had to pay for them. She wouldn’t even refund my money to have them cleaned. I don’t know how this place is still in operation. They clearly do not know what they are doing and have no customer service.