Pete’s Towing & Storage

My insurance company gave me Pete’s number to call because I had a flat tire in a Safeway parking lot and I knew my policy covered labor and towing. I decided to leave the car overnight because at age 77 and with many health issues I was glad to be home for the night.
I called Pete’s and they agreed to meet me at 9 AM at the Safeway parking lot the next morning. I got a ride to the Safeway and waited inside. The tow driver arrived just before 8:45 AM and I went out to meet him. He filled the flat tire with air and inspected it. He found a puncture which had been made by a roofing nail. I told him I’d bought the tire as part of a set of four at Costco and I was hoping it could be repaired. He said the leak was very slow and I could drive the car to a tire shop about two miles away and perhaps they could repair it. So I followed him to a tire store and he went in with me to see if they could help. The manager advised that I’d have at least a two hour wait because it was Memorial Day weekend. I told the tow truck driver that because the tires were under a road hazard warranty, I’d like to take my vehicle to the Fairfax Costco which was at least 15 miles from the Safeway. He said go ahead and drive there, but avoid the Interstate in case you have a problem. So he followed me all of the way to the Costco where I later learned the tire damage was too close to the edge and I’d have to buy a new tire at a pro-​rated price based on tread wear. It ultimately worked out fine for me, but here’s what’s amazing: The tow truck driver did not charge me anything for the over hour and a half (and not to mention a lot of fuel) he hung with me.
That’s not my only experience with Pete’s. Many years earlier I was on a Condo Board and Pete’s was our contract towing company for illegally or improperly parked vehicles on the premises of the Condo. They did a fine job for the Condo community.
I think Pete’s, which is a family owned company, is the «go to» towing company if you need towing or the other services they provide. Towing companies are not known to be compassionate and caring about the vehicle owners with whom they must deal. Pete’s is and exception and I will always be grateful that I called them rather than another tow operator.

I was towed from the parking lot of Dominion Camera in Falls church VA, the Sign says 2 Hour Parking 112 to 116 West Broad Street. I went first to the Dogwood Tavern to meet a friend, then walked over to the Camera store. When we came out about 15 min later my car was towed/​gone. $ 100 fee, the guy said his name was Joe was very rude acted like he was doing me a favor meeting me to pick up my car to where he towed it to. I paid him the $ 100 then went to get my car and noticed it was damaged from when he towed it. The back rear panel had popped out. And it definitely wasn’t like that before being towed. When I pointed it out he said I was crazy that he didn’t do that. I then asked to make a report of it and they yelled at me to call the police. So I did. The police were very nice, however they said this is a civil case and I would have to take them to court. Id like to settle outside of court but the phone number on the back of there receipt no one answers. Nightmare, Pete s towing needs new drivers who know how to deal with customers and not damage there vehicles.

Avoid these guys, they are completely unethical. One of their drivers hit my car and proceeded to lie about it to insurance. Total crooks.

Lost my clutch on I-​66West in rush hour traffic. VDOT helped me to to the very narrow shoulder. Traffic was very heavy, it was dark and dangerous. I called several tow truck companies including wasting about an hour talking to my roadside «no-​assistance» form my insurance company. Called Pete’s. Dispatcher was courteous and said a truck would be there in 30 mins. Truck showed up in 10 mins! Joe the driver was courteous, friendly and professional. I told him the problem and he suggested a local transmission firm in Vienna. He towed me there and charged $ 98. I thought that was fair.

These guys attempt to dissuade you from bringing your car where you want to send it, then charge big storage fees and slap a lien on your vehicle. Be careful, Vienna Police Department uses these guys, so beware if you’re involved in an accident in Vienna.

Pete’s apparently doesn’t work at night! I’ve called them twice because someone parked in my parking spot. Each time they never picked up the phone call. Pete’s towing is USELESS!

Avoid. extra Charges for no reason. people who answer the phones lie. Stay away from them.

Predatory practices in Falls Church, including lying about incidents and behaving unethically. Avoid at all costs.