Sislers Stone

i was buying at stone center but no more !
this place is more flexible and work with you
i will recommend w/​o reservatuib
Gino
happy

I needed some flagstone for a new fireplace hearth we’re building. Sisler’s had the specific thickness (1″) for the size (24″ x 6′) that we needed. I went to 2 other stoneyards and they couldn’t provide such a large piece in a 1″ thickness. Sisler’s custom ordered the piece for me and a arrived in a week or so. Unfortunately the first price was cracked. They were really honest and told me as soon as they noticed and ordered a replacement for me. I’m looking forward to getting this installed in my new fireplace!

For some reason we just love Sislers Stone! We came today to get 4 flagstones to use as stepping stones into our back yard. It was great getting to look at all the stones to pick out the most interesting flagstones. Originally we were going to just get some concrete fake stones from Home Depot but then remembered Sislers. The real stone was cheaper than the fake concrete ones. We also come here for sand for our sandbox. Great prices and nice employees.

Customer service was not very good. Seemed to busy to help on the phone. Delivery time was way early and communication upon arrival was not good. Order was fine.

I’ve been doing business with Sislers Stone for about 10 years. I am shocked by Tims’ comments. Do I hear a little bigoted undertone? I have received nothing but the best service there. Kyle is my usual «go to» guy. He is very knowledgeable about the products and has gone out of his way to see that we receive our materials on time and for a great price. Rodrigua (the office manager) has also helped me many times. She is an absolute professional and pays attention to every detail. Seebert has made most of my deliverys. He is able to snake his way into tight corners to get our product on site where we need it. He has made suggestions about placement that saved us time and money. If you need something that is not in the yard, the team will try to locate it for you. This is a family owned business that goes well beyond what Home Depot (Really? Really?) and Merrifield can deliver.

Once upon a time a very customer friendly business but not anymore. Employees behind the counter mainly talk between themselves, play with their cellphones, while the customer waits. If you have any questions or answers, they always try to talk over you as well. I guess you can’t expect much from mostly immigrant, uneducated, and by the hour employees. Avoid this place if possible since there are other places with better prices such as Home Depot or quality such as Merrifield Garden Center that really have knowlegeable employees. Customer service here is poor. Just received information posted on Facebook from a male employee of Sislers stating that the employees do ignore or make customers wait if they do not like your appearance. This just continues to prove that the place is not what it used to be and this employee sounds like a true clown. Avoid this place if possible since customers are not appreciated. For the employee that showed his ignorance on Facebook, Go buy a red rubber nose and some white makeup. Ringling Brothers is close by in Vienna. Their phone number is 703 448 4000. Call to see if they are hiring any clowns. Sounds like you could fit right in.

I walked into the store a couple of weeks ago and observed the salespeople and how they interacted, while I browsed. Kyle quickly stood out as a salesperson who was knowledgeable, not pushy, thoughtful, perceptive, and had the ability to make decisions. He was thoughtful towards an elderly man whom he didn’t charge an additional ~$ 2 for a bucket or something. Its the small things like that that count.
I approached and Kyle was again very thorough and had all the answers. He gave me the opportunity to go home and take accurate measurements and think through the purchase, before calling in an order. He never hassled me. I made sure I called back in when he was working and placed the order through him. Delivery as fast and efficient. There was a slight billing issue that Kyle corrected promptly.
It was a pleasure. Sislers is a well known and respected name in the area.

What a fantastic, service-​oriented place this is! We just completed (with a lot of help and a lot of gravel and sand from Sislers) a 400 square foot paver patio for an Eagle Project in McLean. Their technical advice was first-​rate. Kyle gave us the basics, with sketches and estimated volumes at the store. That was great in itself. But then we learned about Kent — their «best kept secret.» Kent D is their technical advisor. He visits work sites and provides technical advice, measures things, and confirms the volume of material to be provided. We were thrilled that he came to the site before we finalized our order. We couldn’t believe it when he came a second time (a few weeks later) to answer questions and estimate additional material needs. Just when we were about to finish (and in most need of technical advice), he made an incredible third trip! And we can’t forget Brian — who is a busy guy but who somehow manages to find time to help out fellow Eagle Scouts. Sislers is located right in the center of Falls Church, which is really, really convenient. You’d be foolish to get gravel, sand, stone, pebbles, pavers, slate, or associated products anywhere else. (Ace Rental is right next door, too, and we also got great service there!.)

So happy to be able to be the first reviewer for Sisler Stone and even happier to give it the 5 stars it deserves.
Housed in a tiny, but mighty stone building on Lee Highway, this business is fully stocked, well-​organized and staffed with people who know what they are doing.
Exceptional service and selection *AND* the lowest price we could find after shopping at 5 other stone/​granite/​marble places.
They fabricate the stone right there, too. Bonus. And it’s fast. Quality, quickly. Can’t ask for anything more!
Sounds of thunderous applause.