Skyline Automotive

I’ve been to this place a few times and they offer good service with repairing vehicles you can rest assured that they are going to give you a fair deal for the work they do. They have done work from simple stuff like oil changes to replacing a transmission in a Chevy Trailblazer that I had. They were fair reasonable and fast.

I went to Skyline Auto based on the good reviews after having been disappointed by my other mechanics. I will admit I’ve only gone there about 3 times but I have been very happy. My wife’s car had a problem with bucking on the highway and irregular RPMs. I had taken it to both Yates Auto and Ourisman Chevrolet but they could not fix the problem. Originally, Yates Auto had replaced my head gasket. When the bucking started, I took it to Ourisman Chevrolet because I no longer had a good feeling about Yates. (no further comment on that). So anyway, at Ourisman, the technician drove it and said it was a torque converter and they said it would be expensive. They were nice enough to put in an update to the software but this did not fix the issue. They said if we did not want to spend the money on fixing it that it would be ok to drive it like this and that it was a matter of just getting used to it. After a few months, I discovered Skyline Auto while driving along Leesburg Pike one day. I saw that they had a good rating on Unilocal and the auto shop looked professional. I took it to Skyline and they said it was the MAP sensor. This did improve the situation but a few weeks later my «Engine Light» came on. I took it back and they went over the entire thing again. I was really worried that it would be the head gasket again or maybe the valve cover gasket. They determined that when the head gasket was changed, the wires had not been pushed in deep enough onto the spark plugs. That’s all it was. I was already thinking that we were destined to have to deal with the bucking from now on or get a new vehicle or that the repair was going to be super expensive. Instead, the cost of repair was only $ 130 and my wife’s car is running great. This even included putting in rear shock absorbers for the rear lift gate. Since I was on a roll, I asked if they could install the rear lift gate shock absorbers on my car too. I had already purchased them on Amazon to do it myself but I really had no idea of how to do it. They said yes and since it took so little time, they did not even charge me! I don’t want to talk too much about the other mechanics I went to but it just seemed like they were either trying to upsell me or they just couldn’t figure out the issues with the car. I was really happy taking my cars here and I plan to keep coming back.

BEN IS THE BEST! He is patient, honest, fair and completely reliable. My car was a real challenge and he worked with me every step of the way. My husband has his trucks serviced there as well AND, they have free pick up and drop so zero customer inconvenience.
Solid gold. Period.

I have taken my car her several times now, and I’m very happy with the service. I prefer to work with Nick, because he seems much more willing to go out of his way to help. The price of their oil change is a little high in my opinion, but I just had my alternator replaced there for a few hundred less than the dealership quoted me (I would have taken it straight to Skyline, but it died in Fairfax — I ended up paying to have it towed out of the Chevy dealership to Skyline because I wanted them to do the work). I have talked with the owner, and he is very genuine and wants lifelong customers. I originally picked this place because it was close to my apartment, and it has worked out really well. We are moving to Tysons next month, but we still plan to use them for all of our car needs.

You usually don’t think ‘great experience’ when dealing with an automotive shop but that’s exactly what I had yesterday. These guys are honest, efficient, and their customer service will blow you away. I trust these guys 100%…who can say that about their auto shop? They have a customer for life!

Customer service is not dead! The guys working here take such good care of you. It’s rare that you can drop off at know that you will get an honest assessment. I would recommend them to my family and friends! Check them out if you need anything done to your car!

Came in for a routine inspection and didn’t pass because my headlights were too dim. Admittedly, they are. However, the guy there insisted I either get them replaced which was «ridiculously expensive» or they refurbish them for only $ 95! When I paused to consider my options (I can do that myself for $ 20), his whole attitude changed and he became very rude and condescending. I decided to take the rejection sticker, do it myself, and get my car inspected somewhere else.

Traveling through virginia on Business and I had an issue with my jeep. Ben and his crew figured out the issue quickly and got me back on the road. Thanks to the honest boys at skyline I was in and out, without burning a huge hole in my pocket!!! Thanks guys

Where do I begin with how much I like these guys? I had taken my truck to We Care Auto in Springfield where they misdiagnosed an alternator problem. Thus, my truck eventually died on the side of the road. Brought it to Skyline and they saw EXACTLY what was wrong instantly, fixed it, and got me back on the road the same day (very quickly and very reasonably priced). I left the shop and drove from VA to CA! No troubles the whole way. Also, as I was approaching CA, I got a call from the shop to check in to make sure everything had worked out smoothly and I was safe. What awesome people! Good solid people. I really loved my experience with this shop!!!

Skyline shows again its the people not the place that make this shop first class. Like some of their other customers, I first came to follow Ben, Pat Nick, Greg, Eddie and all the others that left Yates in Alexandria to start over at Skyline. I’ve been several times with several cars and while I sometimes wince at cost (but no less of a kick than dealer shops) I never feel like a number. Most recently they just saved me from dealing with PartsGeek who delivered damaged parts I bought myself to save money. But Skyline fixed my car anyway and drove and dropped it off at my house. Loyalty brings rewards both ways.
If you go be sure to ask them about these extras. Who needs a shuttle?

I’d like to write an update following my most recent experience with this shop.
I few weeks ago I serviced my car at Skyline again, and one of the reps was just… ignorant and gave me a «whatever» kinda attitude. I got pissed, disappointed and wrote an update to the original post. Guess what? It was addressed immediately! Same day I received a phone call from the GM/​Owner. We discussed what happened, and he promised to turn things around and deliver the service the shop is committed to deliver. I dropped the car off, got into a rental provided by Skyline, and went to work. Got a call later on from the manager, discussed plan of actions for the next year or so in terms of maintenance/​repairs my car might need. Picked up the car next morning. All the minor leaks and issues were fixed, and the car was washed and cleaned inside out. I was wowed! A special thank-​you goes to the person who took care of the interior dealing with all the husky fur stuck between the seats and vacuuming it! Husky fur sticks to everything but the dog, cleaning it out IS a pain!
I was also told there had been a staff meeting about my experience which made me realize how important the customers are to these guys, they take things personally when it comes to customer satisfaction and providing the best possible experience and honest service.
Thank you!

Skyline Automotive is the best repair shop I’ve been too. I had multiple things wrong with my car and skyline was able to diagnose each problem with clarity and quickness. The owner, manager, and mechanics were all friendly and honest. After diagnosing the issues, they contacted me to explain exactly what was needed to get the car back into shape without adding any unnecessary pieces to the estimate/​diagnosis AND the prices were very fair. Not only is my car running smoothly now, but I’m so happy to have a shop that I can trust to do an excellent job. I won’t go anywhere else from now on!

What a relief to find a shop you can trust knowing they aren’t trying to sell you unnecessary parts and services! Definitely worth the drive from Fairfax Station. We brought our minivan here because it was making strange noises. They were able to diagnose the cause, order the part and complete service in one day. When we picked it up, it was clean and good as new! No unnecessary sales push for a new air filter, transmission fluid, etc.
I will definitely continue to bring our cars here for service and would recommend it wholeheartedly to anyone looking for an honest, reasonably priced shop that you can trust.

Been going here for years! Great service, honest staff, reasonable prices. Friendly comprehensive mechanics that know the key to keeping their customers is transparency in what they do and quality in their work!

I’ve used Skyline for about six years. I’m always happy with their work and generally satisfied with their customer service. This said, watch out for the Service Writers as it is their job to «up sell» the customer. Marty is particularly shameless in his «up selling» efforts. As a retired military motor-​vehicle maintenance officer, I possess considerable knowledge of automotive systems and some practical skill. I have two older (10 plus years) vehicles that require more frequent preventative and corrective maintenance services than do late model cars. I do some of the work myself, but fortunately these days I have more money than time — so I often use Skyline. While no shop is perfect, these guys are reliable, possess excellent and up-​to-​date tools/​equipment and the technicians are National Institute for Automotive Service Excellence (ASE) certified. Moreover, Skyline will provide shuttle service to your home/​office and they invite regular patrons to a Customer Appreciation Picnic.

An honest repair shop is hard to find in this area — or any for that matter. Skyline is one of those needles in the haystack that once you discover them, you won’t go anywhere else.
Whenever I take my Infiniti in for some kind of repair, they provide accurate estimates for total cost and completion date as well as point out things that I may not have noticed. They always ask first if they should procede with the additional work or only with the original plan… unlike some less reputable shops who do the work and ask later when the bill has skyrocketed from the original estimate.
From installation of standard plug-​and-​play replacement parts to more complicated pieces to welding to wheel alignments, Skyline does quality work for a reasonable price. They have never gone over budget with me and have only had to push out the completion date once when a parts supplier didn’t come through.
I will keep going back to the friendly folks at Skyline. The genuine smiles and knowledgeable mechanics trump the over-​inflated work done at a dealership any day of the week!
Technically I would put them at 4.5 stars if I could because the work is never as cheap as I WANT it to be… but it’s quality work with quality parts… so it’s not their fault. :-P

I was disappointed, I went here because of the great reviews, but I am sad I did. After dropping my car off for a standard mileage service, the mechanics came back with $ 3000 worth of repairs. This by itself wouldn’t be bad except that they gave me ridiculous estimates, such as $ 500 for fluid treatments, 45 min to replace 4 spark plugs, $ 110 to determine what was wrong with my car remote and then $ 7.50 for the battery. I won’t be going back and I’m glad I didn’t take their recommendations for alot of the work. I advise you not to bring your car here as well, unless you want to be ripped off.

I rarely write reviews, but thought that my experience with Skyline Automotive was review-​worthy. They fixed my car the same day and gave me honest advice on what worked I did and didn’t need work done on, and helped save me money in the process. In an area where customer service is a rarity, I was surprised at their honesty and friendliness. I would definitely go back and recommend them to my friends!

Fantastic Service! Bob the manager made everything very easy for me. i have dealt with some shady mechanics lately and have a hard time trusting any of them from being burnNNed. Bob set my mind at ease and went above and beyond to get me tires that will work great with my car. They were cheaper than anywhere online, including Costco. I also had them give my car a physical exam/​inspection for $ 50 to see the state of things. He did not pressure me to do anything and gave me an honest assesment of what i need to get fixed sooner than later. I was in and out of their within an hour or so.
i will definitely be back! i don’t know how or why there could be anyone giving this place anything less than stellar reviews.
Work with Bob, and you’ll be a happy camper!
thanks again skyline!!!

Went here on a recommendation from a friend who raved about the motorcycle repair shop next door.
Back in 2004, I had great service here, and it was *quick*. I called in but didn’t need an appointment, went to have a bite at the McDonald’s next door, started to walk across the street to the REI… and I received a call that it was done before I could walk in the REI door. It was a RF axle replacement too — on a Saturday.
The diagnosis didn’t take very long, and they told me the exact same thing another auto mechanically-​inclined friend told me before I took it into this shop.