Japanese Auto Repair Specialist

I just received my 110K service on my 2007 FJ Cruiser. We tacked on the state inspection and got out for under $ 200. I have a great relationship with David Le, the service manager. This is the second or third review and feel completely comfortable taking my car here. They’re honest and upfront with me in estimating the services needed. There’s a good reason for all of the 5 star reviews. These guys are good! I’d send my mother here.

Was recently at Japanese Auto Repair for a state inspection. As always, service was quick and efficient.!! Scott at the front desk took care of our questions and needs. Thank you David for your attention to customer service and serving the community to its best! It’s not easy finding a trustworthy and reliable mechanic shop. You and your staff have exceeded our expectations! Thanks!
L. Nguyen

Pride, attention to detail, and honesty are the hallmarks of this fine business. They have made me a lifetime customer now. My 2003 G35 «Baby» is back, and feels like a new car. A special thank-​you to Lisa, for making me feel like a friend, to Cedric and others for taking me home, and to David Le and his crew for the super-​fine job they did, coming in under budget and keeping me up to date. I’ve fallen in love with my car again.
Here are some words that need to be added to my review: Craftsmen, Friendly, Trustworthy, Experts, Caring, and Pride… I am just so overwhelmed that I can’t express it all. Thank you all at Japanese Auto repair, you are truly at an expert level.

Called to get schedule to get my truck a full inspection the night before I dropped it in the morning. After it was inspected they sent me an email of the full report with pictures of where and what was checked. Figured out my brake pads needed to be replaced and rotors needed to be resurfaced on the report that was given to me via email so I had them do that too. Told them I would need it by 5pm. They delivered on time and gave me a decent price for everything.

Just moved to the Carrollton/​Addison area. Received a flyer in the mail, and the price caught my eye. I am one of those people who will shop around and find the best service for the best price. Their synthetic oil change prices were $ 50 less than the Audi dealership and $ 20 less than the place I used to go. This alone was worth 4 stars.
But what really sets this place apart is JB and his customer service. The guy knows cars and spends the time to educate you on the current condition of your car. He noticed my serpentine belt was not only cracked, but missing thread and starting to separate. While waiting to get it done.
Great prices, great service. Exactly what I was looking for.

Honest. JB informed me of all the issues concerning my vehicle and added some background knowledge to comprehend those issues. Excellent service. I will return.

Took my truck in because the tranny was messing up, and I had just gotten in from a 3000 miles trip so out of options. They replaced the clutch and it works great. Out of curiosity I called pep boys and they would have charged $ 500 less for the same repair. I came back and asked why the prices were so inflated and they said they use better parts. I asked what type of clutch they put in and the mechanic refused to tell me. Good work, but very inflated prices. Took advantage of me because I couldn’t drive anywhere else.

Honest!!! And saved me so much money. Will be going back definately!

Great place ! The service is exemplary, quick, and priced reasonably in comparison to the dealerships. I’ve been taking my Acura here since the day I purchased it, amazingly on the recommendation of my salesperson at the dealership. He (quietly) advised me this would be much more inexpensive than bringing it back to the dealership (across town in Irving). PLUS, for me, it’s just blocks from my neighborhood. (Located on Webb Chapel, just south of Beltline in the Carrollton/​Farmers Branch/​Addison area)
JAR has been a very painless experience when needing service. They prefer to work by appointment, but do take walk-​ins. I love it that they will even bring me home should I choose not to wait at their shop for maintenance that would take more than an hour.
They really saved the day for me recently when, while backing out of the driveway, my power steering went out just as I had rolled into the street. Being a weak wimp, I couldn’t even turn the wheel to straighten the car, but got it crookedly back into the driveway. Called them, and they were at my door in less than an hour. Upon opening the hood, discovered that, alas, a HUGE rat had crawled up under the hood (probably to get warm) and had chewed the belt almost completely through. Upon starting the car, the poor RAT was also «chewed up» when the belt broke. Yuk! Remains all over the engine, not a pretty sight ! The (strong) tech was able to drive my car back to the shop, whereupon the problem was quickly resolved. That darn Rat cost me almost $ 80, including labor, repairs, fluids, etc. and engine cleaning. But, JAR was a lifesaver !!
Another time, walked in the garage one morning to discover a flat tire. Yep, JAR to the rescue again. As their appointment schedule that day was full, they sent a service (Auto Rescue) AT THEIR EXPENSE, to change my tire. Whoopee! Could you ask for any better service than that?
JAR services Lexus, Acura, Infiniti, Mazda, Honda, Mitsubishi, all Japanese makes & models, and are certified and qualified to perform any service or maintenance keeping your factory warranty intact.
I highly recommend David Le (owner) and all the folks at JAR. Great people who take pride in their work, and strive to offer the highest level of customer service !!!