Bright Side Dental – Farmington

I was given an estimate to remove a wisdom tooth which was already removed. Their estimates seem to change between visits for the same thing. The office manager was incredibly rude. I saw an African American man with his son leave incredibly frustrated saying he had been waiting for 3 hours. The staff didn’t do anything to stop him. I have been here several times, there are some good hygienists here, but will not be going again.

Let me start with this… I love that they’re open til 6 p.m. It allows me to be able to come in without missing work! That was extremely convenient plus it wasn’t hard to get a later appointment. I was able to schedule mine within 3 days of the time I called. Normally places like these that are open later than usual get booked up quickly. The receptionist & the lady behind her (the person you go to when you ‘check out’) were really sweet. The x-​ray tech, the hygienist, & dentist were ALL male which made me uncomfortable since my previous dental office was full of females. I’m not 100% positive but I believe more than one dentist works here so don’t automatically cross this place off your list b/​c I think there’s a female dentist as well. I had Dr. Baiz, who was male but the name on the door said something else so maybe he works the later shift. I’m not going to say who but I definitely got hit on by one of the staff members which made things really awkward lol. But ANYWAY this is an AWESOME office & I’m 99.9% satisfied with the service today. My only complaint: my appointment was set for 5:15 & I didn’t get in the chair until 5:45. Maybe it’s because I didn’t arrive ahead of time to do my paperwork; I’m not too sure. Either way I love this place & I’ll be recommending it!

I have a deep fear of the dentist. Well that and costumed characters, I mean who would really subject themselves to that? I have avoided the dentist for the longest time until the world of selfies have taken over and I came to the realization that if I wanted to up my selfie game I would have to improve my smile. I decided to go to trusty google and begin my search. I made a list of a few local dentist who had decent reviews and decided I would choose based off of how they answered the phone. Yes people first impressions matter. If you’ve had a crappy day because Mcdonalds forgot your extra sweet and sour sauce or because your cat decided to pee on your favorite Victoria Secret Underwear and you answer the phone accordingly, someone may not choose you or your business. The first dentist I called the receptionist answered and I’m pretty sure her cat peed in her whole underwear drawer and I promptly hung up. The second call wasn’t much better and the third… well we won’t even waste the letters. I finally called Bright Side and let me tell you Stephanie answers the phone wonderfully and cheerfully and I decided to make the appointment.
Long story short… yeah it’s already long I know. I have had 4 appointments so far and I love this office. They make me feel comfortable every appointment and explain everything they are doing. I still have a long way to go but even now I notice a major difference. Last week I had the Zoom Whitening done and they actually hugged me when it was finished. MY MOM DOESN’T EVEN HUG ME! How can you NOT go to this place. Every time I turn my camera around and take another fabulous picture I will think of Bright Side. And every time I see a nice shiny Mustang I could have bought instead of fixing my teeth I will thank my parents.

Kind and helpful staff. from reception to the doctor. Everyone is as sweet as can be. Budget was an issue for me, and they were understanding and sensitive to the fact I just couldn’t get everything done all at once. They prioritized what needed done most and were happy to work with me to come up with a plan of action. I am quite fearful of dentists, but they put me at ease. I couldn’t recommend them more highly. Wonderful experience all the way around.

New office with a with a kind and professional staff. Unlike other clinics they were flexible and accommodating to work with my busy schedule. They were very timely and I didn’t have to wait for a very long time in the reception area. Once inside the team took great care of me and made it a very positive experience.
See you soon!!!