Checker Yellow Cab

Checker cab is the rudest cab company I have ever seen. My daughter calls a cab. They show up at my house. She was not ready yet and was getting the baby’s bag packed. I took the car seat out and put it in the car and let him know she would be out in a minute. Now as far as I know the payment clock starts as soon as they pull up. A couple minutes later we come out of the door and he had left the car seat in the driveway and left. I do not recommend this company at all!

I have been using Checker Yellow Cab services for a while, about 6 days a week for about 7 months now. For the most part I have experienced decent service and have made great acquaintances with a few of the cabbies. They aren’t the cleanest cabs, but the prices are ok I guess.
The incident that has brought me to post a review about this particular company is one cab experience in particular that really made me mad. I’ve had a few bad encounters, but nothing that made me so mad that I had to call the company and make a formal complaint about it. That’s just something I usually don’t do. But this cab driver 228 (not sure if she’s a 24hr driver or not or if this car is shared with other drivers), was so rude and inconsiderate that I had to do just that. She was rude from the moment I got in the cab. It’s 40 degrees outside and she has all the windows rolled down except the one closest to where I am sitting. She’s speeding down the road with her head half hanging out the window. I asked her to please roll up the windows cause all the cold air is coming back there and I was freezing and she said «I can’t, I can’t have you sneezing on me, I just can’t». I said to her «excuse me, did you just say you can’t have me sneezing on you»? «First of all I’m not sick and haven’t sneezed or coughed one time since being in your car, but if you don’t roll up these windows you are going to make me sick». Then I asked her to go a specific directions and she started cursing under her breath, dropping the F-​bomb. Now I don’t know what I did to her to make her act that way, but as a paying customer I expect that if I want the windows up, or you to turn down your loud music or for you to not smoke in the car when I’m in there. that I should have that courtesy. There were other things that happened that added to making my blood boil but the part that got me so mad was her saying she didn’t want me to «sneeze» on her. I could understand if I was sick, coughing and sneezing and what have you, but that doesn’t mean you roll all the windows down and make the person in the rear seat freeze. If I get sick from this and my kids get sick from me getting sick from this, then I’m sending them my doctors bill. This company needs to have a stricter policy in place for their drivers and for cleanliness. Think I’m going to be switching to Über.

We waited a long time longer then the 20 minutes we were told. So I called back to check, and was given the cab drivers phone number and when I called he said he wasn’t coming and hung up on me. I called back and the dispatch man was rude and said he could try another driver. At this point over an hour and half had gone by. But then he too hung up on us, leaving us stranded. I was not happy. This company is terrible, choose another company.

We have always had a good experience with these guys. Friendly drivers and reasonably priced. 3 stars because one time they were a no show and a couple of times it took much longer than the ETA they provided. I’m willing to overlook this though. The time they were a no show was on New Years and the house across the street had the cops called because of a domestic dispute. I imagine the driver got close, saw the blue lights, and wanted no part of it… Can’t blame him, he may have assumed we had our own ride home.