N2, Inc

You have to be open to get business. «Be back soon» isn’t what I’d call a professional absence of service during advertised hours.
I’ve heard good things so I’ll probably change this to a positive review when N2 decides to be open when they say their open, or at least let people know when they plan on coming back to work. I’ve got a couple more people waiting on my recommendation on coming here too.

Exceptional customer care… one of the most honest and professional experiences I have had.

I appreciated the technician taking a look at my son’s new iPhone 5s, and I was about to offer to pay him for his time; however, his condescending tone when he asked me how much I paid for the phone (in front of my kid) was not appreciated. I am not going to pay somebody that tries to make me look foolish in front of my children.

I was hesitant to go downtown for computer repair-​Macbook Pro.
Dreading the drive to Raleigh for a consultation with one of the Apple «geniuses», I took a chance.
I’m so glad I did!
Andy is superb! This man is knowledgeable, patient, and most importantly can definitely be trusted! Bravo — we don’t have to go to Raleigh after all. I’ll definitely be returning with no hesitation! Thank you so much!!!

I had my husband’s apple computer fixed for him while he was deployed. When he received it overseas, it did not work. When he returned home with the computer, n2 would not refund the amount paid because the work was past the warrantee period. DO NOT do business with this company!!!

I’m very clumsy and dropped my ipad face down on the concrete, I thought it was done for. N2 assured me it was no problem to replace the screen! Andy was very friendly and helpful. The price was so fair, and a quick turn around! I hope I don’t ever need to have my ipad repaired again, but if I do this is definitely where I will be going.

I spilled milk on my laptop and thought it was done forever! Thankfully N2 was able to fix it, Thank you!!!

My visit at N2 lasted about 30 mins and costed $ 28 to replace the speakers in my iPhone 4S. Andy, N2 rep, was awesome.
Being new to the Fayetteville area I was shocked they did not have an Apple Store even though it has a relatively large population. When my speakers stopped working I contacted the warranty company (not Apple care, but comparable). I was told that I would have to send my iPhone in a prepaid envelope and I ‘should’ get a replacement phone in about 3 – 4 business days. It would also be a $ 150 deductible. Well my phone was in perfect working condition minus the non-​working speakers. After a google search, I contacted N2 and spoke with Andy. He was very informative and offered great customer service over the phone and in person. He took the phone apart right in front of me and explained what he was doing and proposed solutions.
I would go to N2 again and recommend it to anyone. And it also felt great to support a small business. Also downtown Fayetteville is kind of cute.

I had a great experience with n2 while getting my iPhone 4S screen fixed (I dropped it and it got those lovely spider cracks all over it). I found two places in the Fayetteville area and decided to avoid the cross creek mall and go with n2 in downtown Fayetteville on Hay street. The store itself is very minimal so I wasn’t sure if I was in the right place, but as soon as Andy came out to the front desk, my hesitance subsided. He was friendly and honest about pricing (which was less than the place in the mall) and what he could to help me. My phone was ready the same day and it looks brand new. As someone who prefers to help mom & pop places, I hope everyone goes to n2 to get their Apple products fixed/​repaired. They rock!

These guys are great! I’m so glad there’s someone nearby that can take care of my Apple. I will definitely be back! Their address has changed to 103 Hay St. which is right across from their old address. Parking may be hard to find depending on the time of day. That’s nothing they can control, just thought I’d mention it. Anyway… LOVE THEM!