Precision Tune Auto Care

I received a call from the manager, and he tried to make arrangements to earn me as a customer again, so he gave me free oil change. I also notice that the old technician wasn’t working there anymore. They are doing some changes and the results are positive. Thank you for the work.

My husband and I selected this place because I’d visited a location in Florida and they had great service, so after reading Google reviews I decided to give this location a try: wrong move. First they told us to just come in, we didn’t need an appointment in order to get our A/​C checked out, this went good, they supposedly found the issue, so we made an appointment to get it fixed. My husband took the car on his day off with an understanding that it would be ready around 3 or 4pm; it was not ready. We called the shop for updates, nobody really knew when the car was going to be ready and then finally, 30 minutes before closing, we were notified that our car was ready, but the job wasn’t complete because there was another piece we needed to get; they took our payment though. The job was rushed, they didn’t properly reinstall the dash board, everything with this place is shady, shady, shady. We won’t return.

My husband and I both received calls from the manager. Since I was at work my husband spoke with him. In the conversation he mentioned my previous review and offered an olive branch for me to return.

Are you Joking? Was I getting punked? Told me I had a 45 minute wait, then I saw the degenerate mechanics in the bay SMOKING and joking in a huddle. I got my keys and left. Wow!