SOS Boot and Shoe Repair

I’d rate this place a zero if I could. They are incredibly disrespectful and borderline crazy! They threatened to call the police on me because I was looking through their used tops/​bottoms. I explained I didn’t understand they weren’t for browsing, and the owner threatened to shoot me and said I was banned for life. I explained I didn’t understand how this escalated to death threats, but I would certainly leave and never come back. DO NOT FREQUENT THIS PLACE… THEY ARE A BUNCH OF CRAZY, DISRESPECTFUL, OVER-​CHARGING JERKS WHO SHOULD GO OUT OF BUSINESS!

I wouldn’t doubt most of these positive reviews are from people who know the owner personally. STAY FAR AWAY FROM THIS TERRIBLE ESTABLISHMENT.
I went in there today to pick up my dress uniform that I needed pressed. When I went in initially to drop it off, the woman at the counter said that she would put the ribbons and unit citations back on for free and only charge for the cleaning.
When I went back in there today to pick it up they charged me 47 dollars. I spoke to a young woman behind the counter who told me that I was being charged for the uniform set up. I asked if she could just wave the fee that one time since it was obviously just miscommunication. She began snapping and yelling at me saying that it’s not her problem and that it was my fault for reading the ticket incorrectly, which the ticket was so illegible it just looked like scribbles.
After being yelled at I just said «alright fine» and tossed my debit card on the counter. She immediately picked up my card and began yelling «How about you hand that to me nicer!», which I replied «no, you’re being very rude and snapping at me just ring up my order so I can leave.» She took the card and picked up her phone and said she would call the police, saying that I threw my card at her, I was trespassing, and that it was on camera. I responded with «no I clearly tossed it on the counter and that’s all you have on camera. So go ahead and call the police because you’re unlawfully with holding my property.» The owner came out and told her to stop and just let me make the purchase. He then told me I was «No good» and banned from the store, which I found comical because I obviously wouldn’t go back to this place if my life depended on it. The woman doing the sewing had to physically grab the card from her so she can process the purchase. As I was leaving the girl yelled «Yeah and you’re just a F****** PFC anyway!».
They’re attitude toward their customers is extremely offensive and not just toward me but other people I know as well. I feel bad for the next airmen or soldier who makes the mistake of stumbling across this awful establishment and has to deal with a bunch of lowlife scum like the people who work at SOS Boots. These people belong on Jerry Springer.

One of my cherry paratroopers bought a pair of used boots that were not serviceable. We tried to return them and the boot guy was very rude instead of just telling us that there was a sign that said All Sales Final. I understand that his policy, but he took advantage of this naïve soldier and charged him $ 130 for used jump boots that were garbage.

Very rude. When my husband tried to return a brand new pair of acu bottoms (that he literally bought an hour earlier) the owner threatened him. Very sketchy how he has everyone pay in cash as opposed to paying with plastic-​which can be taxed. I recommend going elsewhere and getting higher quality products.

Fast.excellent. pricing. Quality workmanship.
Will defiantly recomend to everyone. Fixed my Uggs like brand new

They people are awful! we have given them service but every time the military patches come back wrong, not stitched all the way and the korean man in the back should stay hidden because he is the devil. they will not fix there mistake for free. go to general Jackson for better service. just up the road.

The best boot/​sew shop I have been to and I have been stationed all over in my career. The owners enjoy helping people and their prices are extremely reasonable. They are the best in the business and the people who invented the sopc special. I use them for everything.

The best «little known secret» in the area. The owners stand-​out as genuinely enjoying their work and the results are phenomenal. I used the shop to strip and shine my used Class A Jump Boots, and I must have saved $ 100 over a new pair with an equivalent shine. Fast service, excellent work and they passed a rigorous inspection for a meager $ 19.44. Well worth not seeing my push-​up and flutter-​kick counters rise above one million.