Discount Tire Store – Federal Heights, CO

I was less than satisfied with the work ethic and attitudes of the techs at this location.
Dropped off my rims and tires to get 2 new tires put on and balanced and have 2 wheels balanced. when I returned to pick them up, the 2 wheels that I aked to have balanced (and paid for the service) still had the original tire weights on the rim. I asked them if they balanced out and they said yes. I did not believe them because I know for a fact that i have spun the weights on the rim, from 4 wheeling. So I had them put the tire back on the balancing machine and they were FAR from being balanced. After a hand full of attempts, i suggested spinning the tire on the rim to see if that helped with the balancing issue. The techs started giving me attitude. The fact that I paid for these services is absurd! I shouldn’t have had to double check their work but I’m glad I did because they literally did nothing and I paid for it… Thanks for the terrible experience Duscount Tire.

I was having a very hard time finding the particular tire my car needs. No discount location had it in stock and I just kept getting told to call this location or that location to see if they could help me. When I finally reached Edwin at this location, he was the first person who offered me several solutions to keep me safe and keep me off the doughnut while my tire was ordered. Turns out it was patchable and I was in and out of their location in a short amount of time. This is the second time I’ve had to go to this location because others couldn’t help me. It’s definitely out of my way but the help I’ve gotten each time is worth it!

Received incredible, informative service from Kevin. He asked me specific questions to set me up with tires I would feel comfortable with and a great warranty. Felt vulnerable going into a place that’s more of a“guy” thing. But I was well taken care of and they finished the job in under 45 minutes. Thank you for your help! Got a set of Michelin tires for a good price with a $ 70 rebate. I appreciate the service and being well taken care of. I recommend this place, especially with Kevin’s excellent customer service and knowledge sharing! Thank you!!!

I had a phenomenal experience at this location. I was greeted by a salesperson as I was exiting my car, to inquire about what services I needed and to check the tread on my tires. They told me a wait time of 45 minutes on a weekday around 4pm, which was consistent with other locations. I was out of there in 30 minutes! Everyone was prompt, courteous, and efficient. They also did a great job of estimating how many miles I have left on my tires. In addition, they found a nail in one of my tires and repaired it for free, which is included in the free rotations and service when you buy tires there.

Just bought new tires at Les Schwab, go there. «Discount» Tires were higher than other places I checked and don’t balance your tires, will offer you a coupon to get it done at Brakes Plus for an extra $ 50. I didn’t like the guy that waited on me either. Hate to give any business bad reviews but I didn’t like this place for more reasons than stated.

Person I spoke with on the phone was not knowledgeable about associated fees and general questions re: matching tires, ordering tires/​lead time, etc. Tech did not verify if my special order tire was a match or not prior to installation. Also, during installation, my air valve was severely damaged to the point that I had a significant leak – my tire was flat within a 15 minute drive back to work. There was a noticeable loud hissing sound when I got out of the car – you would think a trained mechanic would hear/​notice this and not allow a customer to drive on a tire like that.
When I called the shop back to tell them I had a flat again on my newly installed tire, the response was «come back and we will see what happened” – very flat response, almost seemed annoyed. I then had to put my spare back on and start the process all over again.
Instead of going back to this location that I had a sub par experience at, I went to the location on W. Hampden in Englewood and had an entirely different (see: pleasant, professional, fast, knowledgeable) experience.

I needed to get tired today and made an appointment online with Discount tire. I had purchased tires at this location before and knew I had some warranty left. I met Beau at the counter. I shared with him what i wanted to do. Beau was very clear and concise. I knew what tires I wanted and he didn’t push me to go another direction. He was supportive and funny! He made a great connection in a short time. Even my gentleman was impressed with his humor, solid customer service skills and professionalism. We were in and out on a very busy day, within 30 minutes! I highly recommend this location, the service team and work with Beau! Great representative.

5 star service every time– always willing to work with you, these service guys know what they’re doing and how to deal with frustrated or unknowledgeable (tire) people. I have had two really fantastic experiences here and will continue to drive a little out of my way for all my tire needs; just to work with this store.

The guys here are really nice… A few years back I needed a tire really bad, and the manager was able to hook me up with a rediculous deal. Recently I needed some air and they hooked it up. Thanks guys…

Service was fast, quick, and very friendly. I had two screws in my tire and they had me in out within 45 minutes! Both employees I delt with were great (wish I caught their names) thank you!

Had a trailer tire blow out on 25. Trailer was towed to this location. Josh waited on me and he replaced both tires and had it ready in less than an hour. Super fast and quality service. No doubt this is a great store.

Came in with a screw in my tire and had me in and out on my way in 20 minutes! Guys were great! This location is great

Great trip to Discount Tire in Federal Heights today. They fixed my flat tire for free. Diego was awesome helping me out. Free Wifi so that I could get some work done while I waited. I’m gonna start going to this location instead of the one in Boulder. The location in boulder isn’t bad, but these guys are on it.

Surprised no one has reviewed this location. These guys are great. Great customer service. All employees are smiling and eager to help.