Lauras Alterations

If I could rate this place below a 1 star, I would.
I came to shorten the length of my prom dress, but ONLY WANTED A PRICE QUOTE. I did NOT want any work done on it, I strictly wanted to know what kind of money I’d be spending on altering my gown.
As soon as I put my gown on and show her how much I wanted cut off, SHE CUTS OFF MY DRESS IMMEDIATELY AND TELLS ME THAT ITS GOING TO BE $ 60 FOR THAT STUPID ALTERATION I DIDN’T ASK FOR. This made it so that I absolutely HAD to get it altered there. My friends found other places for much cheaper!
The woman that helped me had so sense of customer service. I would not recommend coming here.

Follow-​up to 7÷29÷14 review. My 19 year old re-​tried on her dress and we decided to forego any alterations as the need for her dress was only slight (and Laura’s wanted to charge $ 80 for it!). We took the other dress to a different business in Federal Way. They will alter it for $ 30. In addition, Laura’s was going to take the dress in at the center in the back which would effectively move the side seams towards the back of the dress. The new place I went to will take in both sides, as it should be done.

So I had a pair of dress pants with a gaping hole. Enormous. They were too nice to throw away. So I took them in to get fixed. A bargain price of 10 dollars. They were done the next day and were done well.
My only complaint is they seem to be understaffed. There was only one woman working both times that I’ve been there. One time she was fitting a wedding dress, so I was waiting for awhile. Other than that… wonderful.

Today, I brought in my wedding dress in hopes of getting it altered. Spent 30+ mins getting the dress on only to be told that she is unable to alter it because of all of the intricate beading. Ok, why wait 30 mins helping me get into the very elaborate dress only to tell me that she is unable to do it? Why not tell me earlier on? I left very frustrated and upset. Waste of my time. Oh, she also lectured me the entire time while helping me de-​lace my dress off… telling me «It cannot be done. Beading will be all messed up and your dress will be ruined. You can do it, but bring it elsewhere. I will not do it for you!» It’s like — OK, I get it… just help me get my dress off and shut up. I do not need a lecture. A simple «Sorry, I am unable to work on your dress» would have been fine. Not coming back.

Came in with high expectations based on the reviews I read. I tried my jeans on and the tailor insisted that I wear my sneakers even though the jeans are slim fit. It did not work out and I ask if she can fix it. She declined and wanted to charge me full amount again.

I brought in a pair of pants to have the zipper fixed. Not sure what the gals name was but there was a problem of understanding her a little. I picked up the pants the next day and just quickly looked at it from the outside .all was looking great, but when I got home to look at the inside. it was not done well. she glued parts if it. Some of it was already coming apart and the zipper was way too long. plan on taking it back to make sure she corrects this… And hopefully it will be done right this time

I wouldn’t normally think to look for an alteration shop in the mall but really it’s quite convenient for me. I’ve taken several pairs of jeans in to be hemmed (tip: WASH YOIR JEANS FIRST! A couple times even to avoid shrinkage after alteration) I also had a pair of pants tapered (from close to bell-​bottom to a nice boot cut) this was $ 30 and a little more than most hemming alterations but they did a great job!
I’ve seen 2 different ladies working there, both were difficult to understand at times but in the end everything worked out great so ill say no-​complaints and they definitely have my return service!