They had exactly what I wanted and their service was great. I had the salesman shown in the picture of a previous reviewer and he was so nice and genuine, I would ask for him specifically if I need to go back to the store again.
Michele L.
Évaluation du lieu : 4 Redford Charter Township, MI
My husband and I stopped here when just passing by on trip to a local restaurant. We weren’t planning on furniture hunting, but stopped in because we had searched various other places for a wooden dinette set and a cocktail table that lifts. We had looked in the big furniture stores and were unimpressed with the quality of the furniture for the price. The two brothers(buyers) that choose the furniture for sale have good taste! We found both the dinette set and cocktail table and knew we had to have them. We liked the quality of the furniture and were easily convinced make the purchase upon seeing the sales price. Thankfully we had a small SUV and someone helped us load it up. It took two trips, but we’re super happy with the furniture, the prices and our experience in this store. We would come back. As for the sales guy sleeping as reported by a prior Unilocaler… yes, there was a gentleman sitting in a chair when we were there yet he had several spurts of activity(walking with a cane). I don’t take offense at him resting and know how to request help when I want it. I’d also prefer that a salesperson await my question than stalk me while browsing anyway. That’s my opinion… take it for what it’s worth.
Susan B.
Évaluation du lieu : 4 Fenton, MI
Ever go to a furniture store and can’t set foot on the showroom floor without being approached multiple times by eager salespeople? Well you can browse at Stevens with no pressure. We found selection and quality of furniture to be in the price range we were looking for. Delivery was free and easy to schedule. A very tiny imperfection was met with we can swap it out for another and have it there tomorrow. We suggested a minor repair and within 24 hours it was done. Good customer service. Being new to the area we wanted to support local merchants and are glad we did. (Bought dining room table, sofa pit and 2 sets of end tables)
Bridgette W.
Évaluation du lieu : 1 Colorado Springs, CO
No customer service at all. These people do not back up the products that they sell. Be very wary about buying a mattress and box spring set from these people.
Mike S.
Évaluation du lieu : 1 Linden, MI
Trying to buy furniture for my new house… I spent 10 minutes in the store and the sales guy just slept on the chair. I think that’s a pretty easy review!