Very disappointed! Saw the sign for 2 burgers for $ 10. The place was empty and we stood at the counter for over 5 minutes listening to workers laugh and carry on in the back. There is a big mirror if they bothered to use it they would see customers standing there. Ordered the 2 burgers and was informed it comes with chips, not fries.(fries are an upgrade charge). Then thought she forgot to give me our cups for pop and what do you know? It doesn’t come with pop. The sign and picture on the counter shows a burger, fries and a drink. Not a burger, chips and no drink. We waited almost 30 minutes for our 2 meals. Remember, we are the only ones in there. After about 20 minutes we are informed«they forgot to drop something, it will be out shortly». 10 mines later we were served. The burgers were dry and still pink in middle. Fries were burned but yet soggy. We have been here about 5 times since it opened and it was very good prior to this visit. Something changed and not for the good. Poor customer service and bad food. I can’t believe Uncle Ray puts his name on this establishment. I give no stars to this visit but was forced to give one star to post this.
Billy T.
Évaluation du lieu : 1 Clio, MI
I was expecting a wow factor for the price point, but was severely disappointed. Staff was friendly, décor was on par to fit the theme. The burger had a certain chewiness, likely from their beef blend. And the rest of the food just didn’t have the quality to fit the price point.
Christina F.
Évaluation du lieu : 5 Grand Blanc, MI
The food is great. You wait because everything is made fresh and it’s seriously not that long of a wait. If you have a problem with a Unilocal deal, how about contacting the manager or owner of the restaurant… and then Unilocal… before giving negative reviews. Not cool. All around awesome place to get some good comfort food.
Phil N.
Évaluation du lieu : 2 Linden, MI
This place always takes forever to make food, which would be acceptable if the food were good. The food is just average and it’s pretty pricey. My first time here I asked what one of their desserts were. They said, «it’s like a blizzard but better.» Nope– the dessert was mostly vanilla ice cream with very little topping mixed in; blizzards are definitely better.
C N.
Évaluation du lieu : 3 Flint, MI
What’s shaking is a decent place to get a burger or ice cream. The cons is that it’s pricey and for fast food, it takes a while(though this is because it is made fresh). I had a bad experience here once; my husband and I went through drive-through to get lunch and we both got burgers, we waited about 15 minutes(in a drive-through waiting spot), finally they brought us out our lunch and we opened it after we hopped on the expressway to head home and realized that they only gave us one of the burgers we ordered… It was a bummer, especially because of what we paid and how long we waited.
Aeryn W.
Évaluation du lieu : 1 Fenton, MI
So the food is decent, nothing special and the price is a bit high for the quality, taste & choices given. However what really makes me upset is the fact that we have stopped here twice(because I’m pregnant & crave burgers) with the deal here on Unilocal & no one working here seems to understand or know about it. The 2nd time we paid with our card because the employee said the manager was not familiar with any deals. It is irritating to pay for a «deal» then have to turn around & pay full price on top of what you’ve already purchased. I really wanted this place to be amazing like Uncle Rays but I don’t want to come back because of the experience & amount we’ve had to pay just for some burgers.
Susan G.
Évaluation du lieu : 4 Houston, TX
Good burger, fries are basic, they have a variety of seasoning on the table for the fries. It adds a lot. Cute new idea in fast food chains, with above average burger. Nice décor and customer service.
Shayne F.
Évaluation du lieu : 5 Fenton, MI
Love the food, can definitely tell it is part of Uncle Rays, the food and service is outstanding, prices are great for the quality of food you get. It is definitely a must try and you will come back!
Marcy D.
Évaluation du lieu : 3 Chattanooga, TN
–Menu is very limited. Actual burger selection to me is minimal. –If your going to charge the prices they do and have pretty much only 3 sides to choose from, at least one of them should be pretty darn good. But their not. The fries– unbelievably bland. The kettle Chips-had them one time, I don’t know what else to say besides just not good. Onion Rings– the better of the 3 but nothing special. –the Burgers-They are always fresh. The mushroom onion burger is very good. I just wish they had more to choose from. –the Ice Cream– it’s Uncle Rays… of course it’s good! –the service-exceptionally good.
Mary H.
Évaluation du lieu : 5 Salt Lake City, UT
Great burgers and amazing shakes! Definitely try the shakin sauce. The employees are wonderful! You won’t leave without a smile on your face.
Laura W.
Évaluation du lieu : 1 Detroit, MI
Food not that good interior is nice they need to stick to selling ice cream not making food
Laura K.
Évaluation du lieu : 4 Fenton, MI
A bit pricey and good burgers. Their shakes are what get the extra star past average. Even if you dont like a burger. Try a shake or malt. Dining is always clean and the workers polite and helpful.
Debra M.
Évaluation du lieu : 3 Grand Blanc, MI
The burgers we got we just ok, severely lacking in any seasoning, should mention there are 3 bottles of Shake on seasoning on the table. The homemade chips came to me cool and unsalted meh. These are $ 6 burgers and aren’t nearly worthy of it. We choose to say our visit here is the itch we scratched, no need for us to come again. Disappointing.
Kelly C.
Évaluation du lieu : 5 Plainfield, IL
Stopped in with the family for lunch. Tried and loved their turkey burger and chocolate shake. The service was friendly and quick, and the food was reasonably priced for a quick service(not fast food) restaurant. Think of them more as a contemporary of Five Guys or Smashburger as opposed to McDonalds or Wendy’s… But with infinitely better milkshakes!
Rob L.
Évaluation du lieu : 5 Fenton, MI
I might be a killjoy since I am not a fan of being greeted with the phrase«What’s Shaken». But everything else was above and beyond what I expected. The turkey burger with remoulade sauce was fresh, inventive and tasty. The chips that was served with the burger were average and a tad overcooked. The shakes were amazing, which you would expect coming from any business where Dave Durant is inviolved. The atmosphere and decoration is relaxed, yet classy. A lot of thought and effort has gone into this business. For that reason, I think this business will thrive in a location where others couldn’t survive.
Jasen A.
Évaluation du lieu : 5 Burton, MI
Great Burger and homemade chips Make sure to ask for a side of the Shaken Sauce The staff is very upbeat
Anthony B.
Évaluation du lieu : 5 Detroit, MI
Driving north up 23 and searched«Burgers» and this place came up 1st on top of the list. After eating here this will be my first choice when wanting Fast & Convenient when traveling through the Fenton area. The food was Great, Service was Perfect and the atmosphere is Clean & Inviting. Thank You Unilocal for contributing to this new find, I shall return!
Kimberly S.
Évaluation du lieu : 5 Royal Oak, MI
First of all, I had to reset my password for Unilocal just so I could write this review. The fact that i took the time to do that says something. I drive from Hartland to Flint twice a week, usually stopping in Fenton for lunch. I have seen the signs advertising the business for months, but this was the first time I have checked and they were open. So I swung in, not even that hungry, just to try it. I got the classic burger. It comes with the house chips. Because I came during happy hour, my drink was free. I got a Cherry Coke. Can we just stop to talk about how refreshing it is to have a place serve Cherry Coke? Exactly. Yes, I had to wait a bit longer for the burger than your normal drive thru, but that was fine. I pulled up and checked my email. Well worth the wait. The burger was amazing. I was honestly surprised that it came from a drive thru. It was cooked to perfection and juicy, but not greasy. The house sauce that is on the burgers provides an awesome amount of zip to the meal. I was highly impressed. The chips were good, but chips really aren’t my thing so I can’t say how good they were. Next time I’d like to try the fries or onion rings. I was surprised to see so many negative reviews on here, honestly. I think that might be a function of working out the kinks to a new restaurant. If my lunch today was any indication, I think they’re on the right path. I can’t wait to go back and try the shakes and sides.
Zach S.
Évaluation du lieu : 2 Swartz Creek, MI
The ice cream is good here. The burgers and fries are meh. I was not impressed at all. The restaurant décor seduces you into thinking you will be served a gourmet burger and fries. The buns are better at McDonalds. The meat is pretty tasteless and lacking in size. Really hoped to enjoy some great fries. Unfortunately they were the cheap frozen variety. I highly recommend the owner rethink his menu. Five guys and fries would be a good place to imitate. My dinner wasn’t even as good as Mega in Fenton.
A W.
Évaluation du lieu : 1 Fenton, MI
Okay, so we tried this on the second day of opening… we LOVE burgers and fries and wanted to give it a try for hopes that this place will be our holy grail to go to for our burger fix. NOT!!! It was the three of us; hubby, daughter, and I. Walk in and greeted by a very bubbly lady and a clean décor of the establishment. We were so excited in anticipation of this burger joint opening is finally happening! I order the classic burger and chili cheese fries, hubby the smokehouse BBQ bacon burger and fries and onion rings, daughter this chicken strips and chili cheese fries. The nice lady at the counter gives us a number and we find a booth. Finally our order arrives via another nice lady. Each item is on paper on top of a wire basket-interesting. My daughter bites into a chicken strip and the inside is pink raw!!! Shocked and disgusted we send it back! Our chili cheese fries were okay-huge beans I found in the chili, and the cheese reminded me of the Cambells soup cheese. My husband said his burger was alright, he wasn’t impressed. My burger was the classic with lettuce and tomato-yet it was spicey, and I had no idea why. Two times I chomped down on grissle almost chipping my molar from the meat patty. The price of our three person lunch with soft drinks came to a whopping $ 36 bucks! The manager came and apologized for the raw chicken strip, and stated this is only their 2nd day and they were still working the kinks out. Nice! This burger and fry lovin family that eats out about 3 out of 7 days a week, will not be back. I can totally go to 5Guys in grand blanc and be happy to pay $ 36 bucks for better quality completely cooked food. Sorry, nothing is ‘Shakin here for us.