Saigon Nails & Spa

Please DO MOT go here; went in for a $ 25 full set but came out with lumpy and uneven nails. Went back for a refund and they ended up screwing my nails up! Pictures posted!

Don’t waste your money. Came in on a Saturday afternoon and there was only 1 other customer getting a service. Clearly they were understaffed because the employee working on said pedicure told me to wait ten minutes.
Fast forward 35 minutes and I’m still waiting with my feet turning pruney in a pedicure tub. I sat and watched her take two walk in wax appointments before getting to me. Zero acknowledgment or apology from this employee — who finally gave me a pedicure that my 5 year old would have a done a better job doing.
Oh, and by the way, I watched her recycle the same tools on me as the pedicure given when I walked in and when I stopped her to ask if they had been cleaned she rolled her eyes and got a new set of tools.
Long story short– go to Queen Nails next time.

You kinda get what you pay for. They do speedy, efficient service with subpar products but they do use OPI/​Essie polishes.
The place is clean and spacious but it has that typical strong nail place smell.
I thought my nails were dry but they weren’t so they got a bit jacked. It wasn’t the best I ever had but definitely not the worst. Good for a quickie!

So disappointing. I have been going to this salon regularly for many years. Since ownership changed it has been terrible. First, there are never enough staff in the salon (often just a single person). This means EXTREMELY long waits, even when you have an appointment. Or, they tell you to leave and come back another day. The last time, she wanted me to wait 1.5 hours, even though I had an appointment. Second, the quality of service has severely declined. I got shellac the last time I was there. The polish was sloppy and began peeling within 2 days. I had to go buy my own polish to repair my nails for the event I was going to. The product was OPI, which I’ve never had a problem with; the peeling was because of shortcuts in the prepping. The hand painted design done on my daughter’s nails were something she could have done herself. I really doubt that she has any training or certification. Finally, I hate to say this, but it is impossible to communicate with the only person who is usually there. She is generally pretty nice (not very competent or accommodating) but nice enough. The problem is, she does not speak or understand enough English to comprehend the services that you want or tell you what she is going to do. It is extremely frustrating. I was a loyal customer and this place was really a gem. So unfortunate what has happened to it.

I’ll start by saying Friday I went to Saigon and had a mani/​pedi. The experience was good. My nails looked good so I decided to go back Saturday and get a Brazilian wax.
After speaking with the tech, she told me she doesn’t do a traditional Brazilian, which wasn’t a big deal. I proceeded with the wax. After what seemed like an eternity, I sat up to check out the progress. There still hair everywhere! She had been waxing the same areas multiple times. When I asked her what the problem was she just said she can’t get the hair. She wanted to charge me $ 65. Long story short I paid $ 40, and I still have to pay someone for a full Brazilian because the wax was so terrible. I even attempted to pluck some of the hairs, but upon further investigation realized there was more hair than I realized. So back to Bianchi’s, where I should’ve gone in the first place.

Great experience! My sister and I walked in for mani-​pedis. Natalie and Michelle were fantastic! They were so kind to even stay late to take care of us. Our nails are pretty and ready for spring! Will definitely be coming back and I highly recommend this place. This will be my new regular nail spot :)

AMAZING experience! Day 2 of new ownership and it’s wonderful. Accepted two late pedicure and treated us as if they had all the time in the world. Would highly recommend coming to Saigon!

Since my last review the management has changed (twice, I think!) I don’t really come here to get my nails done anymore too often but I do come for a brow wax. They do a good job with it and the price is what I like ($ 10) and I never have to wait very long. The best part is probably the free parking out back, though it can get tight in that lot. I will say the big TV has taken away from the tranquil atmosphere described in my first review, but I get why they have it. It isn’t my top choice for nails but I have nothing negative to say about the brow wax so check it out if you need em cleaned up.

I got the worst shellac manicure here. $ 25 to go do my nails again myself. My nails look like a child painted them-There’s paint on four of my fingers that she didn’t bother to take off. I used to like this place. With this service I can see why the place seems so dead.

Totally relaxing space. Quiet and very attentive technician. Most of the noise came from some construction work being done in another part of the building. Relaxing in the chair is wonderful, I almost fell asleep. My eyebrow wax was lovely too, just a little sticky when she was finished. I’ll be back in about 4 – 6 weeks, and I plan to bring my mom.

Worst shellac job ever! I went twice because it’s close to my house. First time I had to ask her to redo it because it looked so terrible and it still was awful. I went a 2^nd time out of convenience and thought maybe it was just a bad day. I got the same woman and same terrible job. She can’t even file a nail in a straight line. All my nails were uneven and slanted. The shellac didn’t cover the whole nail, she left space on both sides of the nail bed. Because of that the polish ended up coming off in 4 days! Also my pedicure lasted for 5 days… Every nail is chipped! Maybe the massages is where they make money… Because I could never see anyone wanting to go back there.

Nice place… Rushed me a little when other people walked in… lady was nice, but I probably won’t come back.

Now under new ownership this place is a joke. The prices are great but the new management lacks the attention to service that the last owners had. Also they added a huge tv to their open waiting area. One of the reasons I liked this place was because it was quiet (some background music). While I got my pedicure I could listen to the relaxing music and enjoy the massage chairs. Now there is the constant noise of the TV. The new staff doesn’t really talk to you or engage you. I believe that’s the reason for the TV, so they don’t have to. Also they tell you they can take you when you call but when you get there you wait. The last time I waited almost an hour before leaving. I will not be back.

I went here because I had a coupon they sent to me in the mail. I will probably never go back. It was for the shellac manicure. Just because it was a discounted price doesnt mean you have to slack on the manicure. It took all of 15 mins and I was out… which means the employee didnt take his time to perfect my nails.

I have been there four times for shellac and pedicures in the last couple of months. The shellac I have gotten was always $ 20, this last time they suddenly charged me $ 30, told me it has always been $ 30 and that I was confused. Also the man who did my nails gave me a very short and unsatisfying massage. The pedicures were ok but not thorough and also lacked in the massage as well. Not worth it, go elsewhere.

I used to go here weekly. Since I’ve moved, I’ve returned a few times, but it’s clear they’ve shifted their focus. They used to be a great place to get a natural manicure. Now, they specialize in Shellac, and other gel like polish. They asked me — no less than 10 times — if I wanted Shellac.
A very nice woman did my manicure. She basically just buffed my nails — no trimming of skin and cuticles, etc. Then, she said she couldn’t paint them, which was fine — so another person painted them. The polish was peeling less than 8 hours later. I had to go to another salon — and pay again — to have them done properly. I was so disappointed in this place.
I’ve had Shellac here, within the past few months, and it’s great; however, I would definitely steer clear of the natural manicure, unless Jaime or T are in town and can monitor quality.

Very good price for what you get, pedicure came out to $ 25, and they scrub your feet, very clean and nice inside. Will be back. Highly recommend. Free parking for Saigon in the back, they even have a sign for «customers only».

Went here with my BFF for a mani-​pedi. They made sure we sat together, brought us water, and did a fabulous job. They don’t charge a lot ($ 25 for a pedi) and have lots of different choices available.
I also got a shellac done on my fingers and it looks amazing. They even brought over a chair next to me so my friend could continue to chat with me.
The place is spotless, has beautiful ambiance, and has many services available. It’s my second time there, and I WILL be coming back!

I love the ladies at Saigon Spa. This is the place for me for a relatively quick pedi and mani if I have time. There are four massage chairs and spa tubs for your feet. The ladies are quiet and work very quickly with the perfect touch. For $ 25 you get a good soak, chair massage, foot scrub and rub, and color of your choice. Not bad in my book. The salon is always clean, quiet, and never have a wait if I call ahead. I’m normally in and out in 30 mins.
I’ve also gotten a decent brow wax here for $ 10. They took care to trim my brows and shape them after the waxing.

I love Saigon Spa! Started going there at first to get my eyebrows waxed. The one woman who works there (don’t know her name) is amazing at shaping your eyebrows. It’s only $ 10, and they do great.
After great results on my eyebrows, I went in for a manicure. It was awesome as well. They really take the time to make sure your nails are perfect before you leave. This weekend I went for my first pedicure there, and it’s a lot different than your typical nail salon. They really rub your feet and legs, and like the manicure, they make sure your nails are perfect. I think a manicure alone is $ 12 or $ 15, a manicure & pedicure together are $ 35
The ambiance is a lot better than most nail salons. I feel much more relaxed, and I could literally fall asleep while getting my eyebrows waxed. But like the below reviewer– I agree the staff isn’t very personable. I could care less about that since I like to relax and not have people talking to me. But if you like a talkative person, it’s not always the best.