Einstein Bros. Bagels

Two days in a row I attempted to pick up food for small groups of 5 – 7 people for breakfast.
Yesterday I was shorted all my cream cheese.
Today I called ahead and asked for 8 sausage bagels. I picked up my food, arrived at my appointment and had ONE bagel. ONE! I called my wife who listeneed to me order and she confirmed yes I had ordered 8. I called the restaurant, they argued and told me I said one and it wasnt their fault.
I order food daily all over the state. This place is unprofessional and dirty. No wonder the parking lot is always empty. Freaking JOKE!!!

Lots of old white folk hanging out here in the regular that grill you hard if you sit in «their» seats. The grossest bathroom I have ever seen outside of a primitive campsite or a waffle house. See attached picture. Bagels ok. Hard to mess up though.

Bagels weren’t bad. Pretty standard fare. The asiago was better than the everything.
Coffee was not hot at all. But I did ask then to fix it and they did, and they were nice about it.
Friendly staff, quick bagel, free Wi-​Fi.

Bagel taste alright if they have them. Customer service is rude. Not to mention they barely keep bagels in stock. Over all it the worst one ice been to

Horrible customer service… not worth the wait.
Called to complain and it was the manager that actually did it.
there are plenty of other places to get bagels or breakfast in the morning with faster service.

There is a reason this store, specifically gets five stars. Bear with me. I’ll get there.
I’m a fan of bagels and cream cheese and when I can have both at my immediate disposal then I put down the «what are you waiting for» and pick up the «I’m on my way».
It’s difficult for some chains to give a homey feel when you walk in but this place does it. The crazy part is that it wasn’t even necessarily from what someone said to me. Nope. It was the décor. The pictures on the wall and the breakfast music playing. What is breakfast music? No clue, but it was slightly upbeat with a subtle jazz tone and something contemporary.
So after I was greeted, I checked out the menu. There’s options and then there’s options. I kept it simple. Plain bagel. With cream cheese. Strawberry cream cheese.
Toasted? Yes please.
The gentleman was extremely patient and kept the pleasantries to what was necessary. He wasn’t overly enthusiastic and happy-​go-​starbucks or Build-​A-​Bear joyful. No, I’d say this kid had training because he did everything right. at this point they’re at about 3 stars for me.
FIVE STAR SPOILER ALERT: I received my bagel, which was in a small bag and warm to the touch. It was the initial makings of the perfect bagel experience. I thanked the associate and sat down somewhere in the middle of the restaurant. I took a deep breath (yea it was this dramatic) and slid the bagel onto a napkin. I could see some cream cheese hanging off the sides, which is a beautiful thing to me because I am strawberry cream cheese’s number two fan probably behind the bagels. I took the halves apart and oh. my. God. I watched all of this cream cheese fight about which side to come apart on only to a beautifully evenly proportionate truce. It was magic. It was art. From start to finish, I enjoyed the toasted, yet soft strawberry morsel that was this bagel and I could not believe how every bite had just the right amount of extra cream cheese that I love. Every. Flipping. Bite. I looked up and an Einstein Bros winked at me from the wall. Ridiculous. He knew.
I shook hands with my creator and walked out knowing I would be back the next day.

Great cream cheese shmear selection on some delicious bagels!
Had an asiago bagel with plain cream cheese on my first visit. Asked for extra (my boyfriend and I are cream cheese mongers) and they delivered. Honestly, the plain CC wasn’t as good as Panera’s, but it wasn’t far behind. Welllll… and they also didn’t charge 2−3x the price of the bagel for the cheese, either! The bagel was nice and flavorful. A lot of cheese, but not too much. And it had a nice quality taste– not cheap cheese.
At a later visit, I had a mushroom, spinach, and cheese sandwich on a salted bagel. I love salted bagels, but man, this one had enough salt I could’ve dusted it off and sold the extras at a spice market, holy cow. They were very generous with the mushrooms, spinach, and cheese. Completely felt like I got my money’s worth.
Their coffee was decent, too. I had a cup of one of the flavored varieties.
The only negative was that I left smelling of burnt bagels.
I wish that there was a location that was closer to home.

Some mornings, I just need to have something substantial for breakfast. I don’t normally drive past too many places with enticing options (McDonald’s anyone?), but sometimes I take a slight detour and hit Einstein Brothers. Their bagels are good, but what keeps me coming back is the Lox Bagel — it’s always a welcome improvement to my morning, even if I am dead tired or hung over (yes, smoked salmon is a weird hangover food, but I love it). It’s not easy to find lox at many places that are convenient to me in the morning, so I appreciate Einstein offering it. And the staff never has any problem customizing it to meet my various wishes (low fat cream cheese, no capers or onions, add cucumbers).
I stopped by last Friday for lunch. It was a really dreary day, so I was craving a nice hot sandwich on filling bread or a cup of soup. Apparently everyone else in Fishers had the same idea — the line for Panera was nearly out the door! I didn’t have the patience, so I went down a few doors to Einstein to try lunch for the first time. I might have ordered the wrong thing — the Italian Chicken Panini, but it just wasn’t good at all. The chicken had an odd flavor and texture, and I ended up not eating most of it. For the price, it was not worth it. From now on, I will stick to the lox!