OrthoIndy Fishers

I would call this an average experience. The staff is cordial but not warm/​friendly. The waiting looks more like a hospital waiting area. On the positive side, if you need X-​rays, that area is contained within this same facility and the turnaround time is very fast.
The physician I see is pleasant but not anyone I feel a connection with (yet). This is only my second visit so maybe that will change.
I am pleased at the dr.‘s approach for getting me on the path to healing. After X-​ray examination and then examine my range of motion and checking the areas that experienced pain, the dr. gave me an injection of cortisone into my knee, had me continue with my prescribed anti-​inflammatory and then also had me start physical therapy. 4 weeks later, I’m here for a follow up visit and although I’ve made progress with pt I expect I’ll be continuing it for another 4 – 6 weeks.
Other things to know: scheduling was above average. When I was referred from my primary care physician, I was able to get in within 2 days.
For this second visit, I arrived 15 minutes early and went to utilize their touch screen check in, I guess if you have a co-​pay with your insurance, you can’t check in via this method. That’s something that would have been nice to know before I went through this process.

I give this two stars because I am sure other people have likely had excellent care here. It’s just that I did not. Let me be more specific, it was the doctor that didn’t give me good diagnostic care. Everyone, including the doctor, was incredibly kind. My problem was that my doctor, after an x-​ray and an MRI, had no clue what was wrong with my knee. It seemed that since the radiologist couldn’t find anything, that meant that my doctor was out of ideas. He threw out options such as injections and surgery but had no inkling of what might be wrong or if these options would fix it. He suggested physical therapy which I did for about three months but even my pt said he couldn’t fix the problem and didn’t know what was ailing me. It was frustrating to have spent so much money and burned up so much of my time not working out. Eventually I left this practice, saw another doctor, and was diagnosed within the first five minutes of the visit. It was a good lesson that not all doctors are equal.