Cedarcrest

I relocated to the area, and was referred to Cedarcrest for my dog’s care. In my initial appointment, I had requested that ALL of the vaccinations/​shots be given so I did not have to incur multiple fees for office visits to do them separately. Supposedly, they supplied him with all of the required shots. Fast forward one month… we were getting ready to go out of town and made arrangements to board at Cerdarcrest. When my wife made the arrangements, they stated that they needed to give him another shot; but they would only charge for the shot (i.e. NOT for the visit). When I went to drop the dog off, the representative stated that we were missing the shot; but, we WOULD have to pay the office visit fee in addition to the shot.
As a result, we turned around and never looked back. The representative was very arrogant, and focused on the dollars as opposed to the relationship. Apparently, Cedarcrest has an easy time obtaining new customers. If you are looking for a tactical/​transactional relationship for your pet’s healthcare, Cedarcrest is your place. If you are looking for your pets healthcare provider to be a strategic partner with a focus on the long term value you bring to their business, this is NOT a place I recommend.