Merry Maids

Our condo was not thoroughly deep cleaned by the last resident prior to moving in, so we hired Merry Maids to really get the place in to top condition. Our house is not big at all and we only needed a few simple tasks, such as cleaning the shower, oven, stove, stairs, vacuuming and mopping. While local options gave me a lower price, I chose Merry Maids because I figured they would be more reliable than someone working independently.
When I first called to schedule a consultation, they girl on the phone was not very friendly. A woman a came out to my house a few days later to give us a consultation. I gave her a comprehensive list of what we wanted and she said it would be no problem. We even coordinated so the cleaners would arrive while my husband was there so he could calm the dog.
I was not home for the actual cleaning, but when I came home I was not incredibly pleased. While it was «clean» it wasn’t what I hoped for considering I paid $ 160. The oven and stairs were cleaned beautifully, but I did not feel the shower was cleaned well as someone had tracked mud in and failed to clean it up. My husband and I both think they did not actually mop either. The shower track was not touched and the shelves had not been dusted. I proceeded to clean what they had missed myself.
The next day we called to complain and they offered to come back out, which was pointless since I had done it myself. Since we paid with a check, they were only able to give us $ 20 toward our next cleaning.
In summary, it was an average house cleaning. It was not worth $ 160 at all.

They have been cleaning our home in the village for 9 years and have done a very professional and solid job. The girls are serious about their work and they don’t cut corners. I highly recommend them.

I love Merry Maids, I have had them for years and they are great. They are so friendly and do a great job on all the right things. I love the ladies they are always in a great mood and happy to be there. The house is always fresh and clean after they leave.

I hired Merry Maids to come clean a townhome that my husband and I rent out. The townhouse was vacant to prepare for our incoming tenants. I met Elena from Merry Maids to get a quote on how much it would be to clean the kitchen/​oven/​counters/​fridge, 2 full baths and 1 half bath. The quote came in very reasonable for approximately 2 hours of work.
I scheduled to have them come the following day at 11 am. I never heard from them. Luckily I happened to be close to the office so I walked in to check to see when the cleaning people would arrive. I was not even in their schedule system! They said they had an opening so they would send someone over right away. I also paid for the cleaning before it happened.
My husband had to meet the 3 women who arrived to clean to let them into our townhome. The women had no idea what they were to clean, and they also kept asking my husband to pay them. We tipped each women $ 10 for the service.
I went to check the townhouse that night to see how it looked. The oven had not been cleaned, not even the outside glass. The bathrooms were still very dusty. I later heard from my tenants that the floors were sticky when barefooted.
I also felt that it was strange that I never got a follow up call from Merry Maids to confirm the cleaning. Overall, I was not impressed and I will not be using them again anytime soon.

We have a small vacation home in Flagstaff that we normally clean and maintain on our own. We had some work done on the property recently that left a lot of dust inside the home. In fact, I was not expecting the amount of dust that we encountered when we arrived there about a week ago. My kids were both fighting bronchitis when we arrived and I knew that the dust was bothering them. My schedule would not permit me to get the place cleaned as quickly as needed to make my kids feel better. Enter Merry Maids. I called them at 8:30 am. By 9:15, Elena arrived to give me an estimate. I agreed to the price she quoted. At 12:30, two Merry Maids were at the house and cleaned it stem to stern.
The quality of the cleaning was great. They even did a bit of extra dusting on the cabinets (not something that is typically included with a basic cleaning) simply because I asked them to please do it. They were professional.
The only drawback was the cost. It was on the pricey side, but they explained that for a «first time» cleaning, the cost is generally more. They explained that if I used them for weekly or bi-​weekly cleaning, the cost would be lower.
Because I normally clean the place myself, I don’t know that I’ll call Merry Maids again, but if the need arises, I’d call them in a heartbeat.