Ramada Flagstaff West Near NAU

This is no more ramada we went there en route to grand canyon and is called green tree now. dint kno what to expect but to my surprise the price was good the rooms, were clean. They had a mini fridge and a microwave and coffee maker, n to top it off they had complimentary breakfast which was good.

For the price, $ 58 a night, we were very pleased. I have a reputation in my family of being pretty cheap, so my kids and husband were all teasing me about the negative 7 hotel I probably chose. They were all pleasantly surprised and gave it a thumbs up. The room was clean, the beds were comfy and it was nice to have a mini fridge for snacks/​drinks. The mini coffee maker was GROSS though. I tried running water though it first, but that didn’t clean it. I’m glad I looked inside before I brewed a cup after a long day — I chose to run across the street to Starbucks instead, no biggie. The hotel is also across the street from a small Walmart if you forget anything. The water pressure in the shower was like a power washer (good thing!) however the shower does need to be re-​caulked. The hotel had plenty of parking, and was relatively quiet (we drove by a few of the other hotels I passed on and they were right by the interstate and/​or train so I was glad I paid attention to those reviews. The breakfast area is very crowded, but there was plenty of food and surprisingly, the waffles were better than most hotels of equal value (the batter wasn’t rubbery/​too thick). Check in and check out of the hotel were quick and easy. Wifi, however, is unreliable at best.

We stayed here on a Tuesday and got two rooms. The rooms were clean and comfortable and we parked right outside the rooms. No problems. Free breakfast was good and hotel was in a nice area with shopping and restaurants nearby.

I can’t give zero stars. Hugo, the desk clerk, is a smug jerk. They told us they had a hot tub, but not that it was closed for the season. He offered no solution and refused to give a discount or our money back. Do not stay here. He wouldn’t even waive the $ 4 hotel fee. So lame.

I was really pleased with the quality and comfort of this hotel. I wasn’t expecting the moon because this isn’t the Four Seasons, but for a Ramada, it was clean and comfortable with friendly service and a quick check-​in. The location is good because it’s right across the street from a ton of stores and some restaurants. If you are really overzealous you can walk downtown from here like we did. We will absolutely be staying here again in the future.

Hotel is nothing fancy from the outside. Motel style rooms but inside they were clean, beds were comfortable, everything was kept up and worked. The reason for the five stars is 3 fold. Staff (named Frank) at check in was possibly the friendliest and most genuine I’ve ever encountered. Location was super convenient to shopping and restaurants. Everything you need is less than a mile away. Price was great and provided everything I expected.

Made my reservation with
and had the rating at 4 out of 5 stars on their website. Booked my reservation for 6 days for a conference here in Flagstaff. The staff are very friendly and try and help the best they can, but the rooms are not very well kept up. The house keepers really need to detail each room since there is dirt in each of the corners of the room. Bathroom is the same way. Also was charged an extra $ 24 for so called «Room Tax» even after paying in the amextravel website. Should have stayed at the Sleep Inn right next door which looks in better shape. Also, a lot of smokers on the deck outside the room and you can smell the smoke since the doors are not seated correctly. In the mornings, you can see the sun light coming though the door frame. So 2 stars for the friendly staff, and 0 for the room and smokers smoke in the room.

Horrible, horrible, horrible. Did I say horrible? Worst customer service I have ever had. Front desk person got angry with every request. Dirty room. Horrible breakfast

We checked in an hour after the hotel’s 3 pm check-​in time, but the room wasn’t ready. The cleaning lady still hadn’t vacuumed, so we had to wait. Even after she vacuumed, it looked like it hadn’t yet been vacuumed.
The sheets had stains on them and the towels had holes in them. The bathroom looked like it needed some TLC. I posted pics!
We weren’t very pleased with our room and the free breakfast was good, but there wasn’t enough seating for everyone. Some hotel guests were standing up to eat breakfast.
The lady who worked at the front desk looked at me like I was an alien when I was trying to ask her questions about things to do in the area … She was NOT helpful whatsoever (gave me one-​word answers). But luckily a guy (her boss maybe?) came out from the back room and answered my questions. He was extremely helpful and nice.
All in all, we were disappointed about the cleanliness of the room, the breakfast seating situation, the lack of helpfulness from the front desk, and the lack of an elevator (we had suitcases, a 6-​month old baby and a stroller we had to carry up and down the stairs).
As far as pros: there is a grocery store across the street, the hotel is close to the I-​40, there’s a pool and jacuzzi (which we didn’t use, but it looked clean), and the air conditioner in the room worked really well.

So far all is excellent. Room is Very clean and all of the staff very friendly. As a smoker that prefers a non smoking room I just wish there was a designated smoking area outside.

There were SO many creepy crawlers. You think you’d be left in peace after killing one, but nope! They just keep swarming at you. As much as I’d like a good workout from chasing after bugs, this is not something you’d want to do while on vacation. There were also dead insect corpses on the wall just left rotting away.
WIFI — they claimed to have high-​speed internet, but I was getting really slow speeds. It was also a deadspot for T-​Mobile so I was barely even getting edge speeds.
The only positive thing was the free parking. I would not stay here again.

Room is clean and has microwave and fridge hairdryer. Not a bad place except hearing semi trucks all night on the freeway.

Experience at the hotel was great! Staff was very friendly/​welcoming, room was clean and in great condition, even the breakfast was descent for continental. Only complaint is a $ 4 charge to my account following checkout. When I called to inquire, I was very politely told it was an admin fee, i do lots of traveling and haven’t encountered this before. Still a great location and overall experience. Will definitely come back if in the area again.

I do not recommend this hotel, the lady at the front desk was very unpleasant and seemed angry. Our room was right next to the freeway was very noisy which made it hard to sleep. The pillows were extremely small and not very comfortable. The bed was comfortable but not great. Last but not least while laying down watching tv it went completely dark then a message appeared saying, «thank you for your patience, this channel will be back up shortly» well that took about 30 minutes, every other channel had the same message. Paid $ 158 for the room absolutely not worth it.

Book the hotel via priceline then check in right away, get into the room all in about less than 15 minutes. Room is clean and spacious. Plus a star for a microwave and refrigerator. Drove from Wyndham San Antonio, guess what, cheaper price, with free breakfast and free WiFi and free parking, AND… Comfy bed, no squeaky bed at all. Gosh. It’s my first time staying in Ramada inn. Definitely better than Wyndham and definitely will be back and try other location.

Absolutely one of the worst hotel experiences! On arrival, waited over 20 minutes to be checked in. My wife, 4 year old son and I had driven the entire day and were looking forward to getting good rest that night. We were rudely awoken by a drunk individual banging on our door at 4AM and attempting to enter! We contacted the front desk who indicated they would work on getting law enforcement out to investigate. The banging continued for nearly half an hour, frightening my son the remaining portion of the night! In the morning at check-​out, Brandon, the front desk receptionist asked how our stay was. I related to him the events overnight and he apologized and let us know he would be in contact with us «in 2 to 3 days to issue a partial refund or Wyndham rewards — our hotel is part of the Wyndham group.» He confirmed my phone number and we went on our way.
It has been over 2 weeks since this occurred. I contacted the hotel yesterday and the receptionist (Chris) who answered indicated a refund would not be issued because «protocols were followed to bring out the police.» I requested to speak with the manager but he said he is not available and to contact him today. He reiterated that nothing would be done differently. I contacted the manager (Frank) this morning, thinking he would have better sense of customer service. On the contrary, he was rude, abrasive, and kept repeating «this is not our protocol.» He said he had reviewed the video of the check-​out and there was no promise of a refund. I asked him what had been said at check-​out then, however he could not answer.
Overall, the Ramada staff at this «hotel» clearly have not been trained in customer service. And if they have, they definitely need re-​training, or need to be replaced. Having been promised a refund or Wyndham rewards at check-​out by Brandon, without me even asking (which if Frank truly had reviewed the audio he would be able to confirm), I expected that this would be honored. Just because you didn’t send a drunk guy to our door early in the morning, doesn’t mean you don’t take some responsibility over the customer experience at your hotel. Never again will we stay at this unsafe hotel.

I am giving 3 stars because our room was clean and the gentleman who checked us out was pleasant. We arrived at little early to check in (a little over an hour early) Maria, the front desk attendent, would not let us check in. She firmly told us «check in is at 3:00.» When asked if this was because there were no rooms ready or was this just the policy she answered with «check in is at 3:00.» I don’t think I ever saw Maria smile. We made a call the next day to the front desk to ask about breakfast times and recieved the same, blunt and unwelcoming reaction from who ever was workinv the front desk that morning. Overall the stay was fine, the room was clean only disappointed with the level of customer service.

No stars!!! My wife’s credit card number was possibly stolen here!
We had a few fraudulent charges on my wife’s credit card after we came back home from our Arizona trip. She tracked down her usage and said she is very certain that the card’s number was stolen during the days where we stayed in this hotel. The only other place she has used her card was at the Carlsbad Cavern National Park. Go figure. We don’t have solid proof, but be extra cautious …

I’m only giving it one star because I have to rate something. The only good thing, was the person at the desk was at least nice. I drove 12 hours and this was my stopping point for my next days drive. I was traveling with my 80 pound dog so I needed a pet friendly hotel.
When I walked in, the cushion on the couch had a large stain on it… hmmm maybe dog pee? The carpet by the bathroom was torn and frayed like a dog was locked in the bathroom. So… they charge a fee for damage too.
I proceeded to use the bathroom (after a long journey that is needed) and the toilet overflowed. There was a plunger next to the toilet (now I know why) and I could not get the toilet to work. There was not a ton of anything in there to cause a problem. I called the front desk, she came down to assist and could not get the toilet to work (this was after waiting an hour). Now I’m tired and just want to go to sleep and she asked if I wanted to change rooms… my car was unpacked my dog was on edge … no I want to go to sleep.
So… she offers to discount my room. Since I booked through expedia or
whichever she couldn’t do this.
Miserable experience and on my journey back through town… will not stay here or any other Ramada now.

My husband and I went to visit a friend for his birthday. We needed a place to stay that was nearby and reasonably priced. After much searching and Unilocaling, I found this place. We checked in, unpacked, and went out to dinner. We came back later that night exhausted and slept in until 9am when someone was banging on the door. Extremely disgruntled, I opened the door with my crazy morning hair and hatred in my eyes. Needless to say, I scared off housekeeping. Overall, the hotel was conveniently located and reasonably priced. The room itself was nice — everything was clean and relatively modern. If I needed something on the inexpensive side, I’d stay here again.

Ich würde dieses Hotel nicht mehr buchen, weil es schlicht nicht sauber war. Haare in der Badewanne und im Bett. Zudem war das Motel sehr hellhörig. Bereits um 6.30 Uhr checkten die ersten Gäste aus und es war wirklich jeder Schritt zu hören. Das freie WLAN tröpfele nur vor sich hin. In diesem Quartier gibt es zig gute Alternativen. Aufgrund der mangelnden Hygiene gibt’s nur einen Stern.