Weis Markets

I like the store and I like the food but what I don’t like is the person at the self check out. Instead of staring you down like you are ready to steal something, try helping bag. Its horrible!

Not too familiar with Weis Markets coming from NY, but this seems like a decent grocery store. I have heard that prices are higher than Shoprite, but they are still cheaper than Wegmans. I am not really a fan of the Flander’s Shoprite, so I shop here.

If I posted this rating 6 months ago, I would have given them maybe 4 stars because of their awesome coupons and being open 24 hours (I sometimes need to shop late). Like the rater below, I was dismayed first when their $ 20 off purchase of $ 100 and $ 8 off purchase of $ 50 coupons changed to $ 10 and $ 5 off, then even more disappointed when I learned I needed to spend $ 150 to use both (wasn’t like that before). Their regular, non-​sales prices are actually pretty high.
Their produce looks good in the store, but goes bad very fast. Their meats are mediocre at best. I don’t even bother with their deli counter. There was a «less than nice» lady working the first time I went and they don’t have a convenient menu board for the meats and cheeses available like ShopRite. The lady said «Well, this ain’t ShopRite». Wrong answer. Their selection of packaged lunchmeats is terrible. I will say the staff overall is very nice. The customer service desk and managers helped me a couple times and the cashiers are always nice (5 stars for you!).
They sometimes offer good buy-​one-​get-​one-​free specials and bulk deals on things if you buy 10 of certain items. However, without the kickass coupons, it’s just not worth it unless I’m a doomsday prepper stocking up the coffers. Sorry Weis, I’m sticking with ShopRite.

I started going when I got the $ 20 off $ 100/​$ 8 off $ 50 coupons (which were stackable early on, no longer though), in addition to some high value coupons, in the mail. When shopping carefully and buying sale items plus the coupons, I got some great deals. Overall, though, their prices are quite high, so you have to know your prices and see what is worth getting there. Their organic selection is not very good, dairy in particular. Like other stores, they have an organic/​natural section, but then a lot of organic items are in other sections instead. They seem to have problems with keeping foods refrigerated; their green beans get slimy fast, and there is one locally-​made/​distributed item that is often moldy, even when it is well before the expiration date. (I have bought this item from many other places before, and never had this problem, whereas I have experienced it at least 4 times at Weis). Nowadays, the coupon mailers are for $ 10 off $ 100/​$ 5 off $ 50, and the fliers no longer have the coupons for free/​highly discounted items. Their employees are very friendly, nice, helpful and accommodating, by and large. The store is non-​union. I love the 24-​hour-​ness, which is rare around here. Lines are generally short and fast.

I love this supermarket! They are exceptionally nice and always go that extra step to help. I order online and pick up my groceries. They always make sure they call if something isn’t available. The manager Brad is awesome! Drive past shop rite and go to Weis!

I started shopping at the weis in hackettstown sometime in 2013 and fell in love with their online shopping service. You select your groceries online, go to the store, they take the payment at your car and load the groceries in for you! Other stores offer this for a much higher fee so I was happy to find a store that was cheaper. Grocery shopping with 3 kids has never been my favorite thing to do. I was thrilled to discover they were opening this store in flanders (I think they opened back in 2014?) and I’ve shopped at this store pretty much since it opened, sometimes in the store and sometimes online. At first, the store was great. Things were well organized and clean, staff was friendly and attentive, I was happy to take the trip out of my way to go someplace nicer than shoprite. Over the past few months I’ve noticed a decline in the quality of produce. I’ve also noticed a lot of expired items on shelves (sometimes the deli meat in the refrigerated section is expired by as much as 3 weeks!) also expired yogurt in the dairy section. If it were once or twice I’d understand but its been several times, entire shelves of things. I really have to be careful when I shop there. My biggest issue (and really the reason for the 1 star rating) comes from the last time I ordered groceries online. My bill came to $ 197 and change. The cashier came to my car to charge my card (they use a handheld credit card machine when they come outside) and messed up when entering the charge, she accidentally charged me for $ 1974.30!!! She went in the store presumably to cancel the charge but somehow put the charge through. The assistant manager came out to explain the situation. He assured me the money may show in my account as an authorization hold but that the money wouldn’t actually leave the account, the charge wouldn’t go through and it would be ok Just in case he submitted a refund and handed me a reciept for that transaction. He was going to call someone to make sure and if there was going to be a problem he’d give me a call. No call was recieved and a few days later the charge has posted to my account, but no credit is showing on my account, and I can’t pay my mortgage because Weis made an error that they have no way of immediately fixing. I called them back and got excuses and apologies, none of which will put money in my bank account that shouldn’t have been taken out in the first place. I was told that the refund was issued and it was «my bank» that was holding it up. I called my bank, they don’t hold refunds, in fact they don’t even see the refund transaction in my account. They said sometimes it takes up to 5 business days for a refund to show and I should wait 5 days, then file a dispute which will take another 10 days. GREAT! I will NEVER shop here again, and if you do I suggest you watch VERY carefully when they’re charging you. I’m not usually the kind of person to leave nasty reviews but this is ridiculous. There’s absolutely no reason why I should have to wait for my money to be put back in my account when it wasn’t my error in the first place.
Editing to add: I called on Monday (3÷30÷2015) and spoke with someone from their corporate office. She said she’d look into the matter. The money is now (8 days later) back in my bank account but I’ve heard nothing from the corporate office or the store manager to follow up/​apologize. My review stays the same, and I will not shop at Weis again as they clearly do not care about their customers.

Love the new Weiss better then shop rite it’s clean, and there 24hrs .they have a lot more selection then shop rite … They have quality food but need get rid of the fruit loops… I forgot my coupon and the young cashier said no worries just bring it in next time and will give u gift card it was the spend 100 and 20 off coupon and that’s a big deal when I’m on welfare and can’t feed my kids and the manager says «I’m so sowrrrrry sir like there’s nothing we can do «…He made me feel like a piece of crap in front of other customers he was soooo loud !!! N

With a GREAT $ 20 off your $ 100 purchase in hand, I headed out to do my first Weis shop. I has high hopes and was looking for a ShopRite alternative. While the store is fresh and new and clean, there are a few key reasons they will not become my go-​to grocers:
1. Poor signage in general, especially in the deli and produce sections. I had a terrible time trying to figure out what was on sale. Very difficult to compare pricing.
2. All the gluten free and organic is in one section several aisles in. So, your frozen organic is soggy by the end of your shop. It also does not allow you to compare organic to non-​organic options in the appropriate section.
3. Cheese section too small for my liking.
4. Found overall pricing to be on average higher than ShopRite.
That being said, customer service was very good. Everyone was friendly. They have staff offering to help bring your groceries to your car and someone met me in the parking lot to return my cart as well. I’ll go back — but only with great coupons.

Friendly & helpful staff. Store offers Great coupons every week too. This is my new favorite grocery store in the area.

Did a full shop here recently. Still really like this store. Sharp-​eyed shoppers can find plenty of bargains and the quality and depth of their inventory seem very good.
The only negatives were the inattentiveness of the employees in the meat and seafood areas, but maybe they were just having a bad moment?
In any event, still hoping this chain (or Wegman’s) comes to NY or someplace closer to home!