Company will not support old customers. Installers are hit or miss, We happened to get a very good installer. As a result of financial hardship, we had to stop central monitoring with SSC and ran our house alarm as is(audible only). Now that we need the alarm serviced, they refuse to support us. I find it hard to believe that 1.) Any company would turn down work in today’s market 2.) They do not support previous loyal customers who cannot afford central monitoring due to economy downturn. I am going elsewhere, especially if I turn back on central monitoring.