Swim & Sweat

This is one of the worst companies I have ever dealt with.
I ordered from them because they make a high-​neck swimsuit in plus-​size, which is unusual. Not everyone wants their tits to hang out when they go swimming. Some of us want to bind that shit down so we can swim laps in peace. Enter: Swim & Sweat.
Their website did not have sizing measurements, but told me to order one size up, so I did. I got the suit and it was GIANT. They sent me a new one for free, but I had to pay to return the too-​big suit. When I got the new one, it was STILL too big. Like, WAY too big. At this point, I didn’t even want to pay to return it, because they only ship you a new one for free once. The suit alone was 65 dollars.
It’s frustrating because I still have to wear two swimsuits when I swim laps. I would expect for that price to get a better fit. I understand it’s a website, but they should post better sizing information. Additionally, and this is my biggest issue, they list «reviews» on their site. Reviews are REALLY IMPORTANT when shopping online because they help you get the right fit. Unfortunately, after careful reading, I discovered too late that their «reviews» are actually testimonials. They only post glowing, positive reviews. This is grossly misleading, and I find it totally unethical to call something a review when it isn’t really a review.
I wrote a respectful e-​mail to customer service with my feedback. I wanted them to know how off the size was for me. I got the nastiest, rudest e-​mail back from an employee who did not identify themselves. They went on and on about how great their company is and how all their customers love them. I said okay, well I’m just giving you feedback, NOT all your customers love you, and I would think that this feedback would be useful to you. I asked them to post more specific size info, and also indicated that I felt their «reviews» were misleading. I asked to speak to a manager and the guy said he WAS the manager of customer service. I was shocked. Unbelievable.
Would NEVER deal with this company again. I’m sure their product is high quality, but a few problems with their online ordering lead to a negative customer experience, and with «customer service» like that, I’d rather just swim (and sweat) naked.