Mattress Firm Flint Township

The sales people at Mattress Firm are so helpful and knowledgeable. The gentleman saved us time by asking the right questions and leading U.S. To the perfect choice for our needs. It has been a very pleasant and successful experience.

My wife and I purchased a new bed and adjustable base. Frank was our salesman. He was very knowledgeable and helped us make a great choice in a new bed. He listened to what we wanted and helped us choose the right bed for our budget. I would do business with them again.

I am updating my review and changing it, because they were kind enough to respond and want to help me where I had problems with the employees.

Frank at Mattress Firm ROCKS!!! We had went to Art Van and an employee showed us the bed he said was our no 1 bed according to mapping program. Then I pulled out all our paperwork for financing. He obviously didn’t know how to use the right information for Progressive Financing (due to our medical bills from being rear ended we have over a quarter mill in bills and at that point it affects your credit) He said we qualified for $ 700 in credit and told others with a customer about our finances. I called Frank at Mattress Firm and he said oh come in, I’ll take care of you! The next day we came in with same info and got $ 2000 in credit (we didn’t need that much) we got our perfect bed and was told Mattress Firm got rid of the mapping bed because it increased returns to and unbelievable amount I won’t repeat in case I misheard. He was fast, efficient, used same company but CORRECT information and showed us the perfect bed in our price range. I waited until after we picked bed up because we didn’t want to wait for delivery and sleep on it to see if it was right for us. I’ve had 4 back surgeries and 16 other surgeries. My better half is a Navy Disabled Vet with a below the knee amputation also in the accident with cervical damage. He’s had a migraine since. Frank also set us up with a cover so this one won’t get ruined by another infection and the right pillows. He got one with cooling gel because he soaks pillows. I love my pillow that he said most people don’t like but was made for my sleep issues and it’s the same type I’ve had for 11 years that really need to be thrown out but I couldn’t because I couldn’t find them again. Best experience I have ever had from doing the numbers FIRST so we weren’t shown something we loved and could never afford, asked questions about our sleep and health issues and started us towards the bed he thought was best. It was! The others we tried didn’t compare. I waited to write this until after we slept on it. It is amazing. We spent all day in it since it was his only day off. See Frank and told him Elli and Jimmy sent you!!! Thank you Frank, you’re the most professional, compassionate, and knowledgeable salesperson we have met in a long time!