Karen’s Carpet Max

Very helpful sales staff. We ordered custom carpet for the second floor master suite (it was about 330 plus square feet) of our house after ripping up the old, stained 1980’s gunk in favor of an upgrade. Karen’s incredible sales staff steered us in the right direction and to some very high quality, stain resistant Mohawk carpet in a nice, neutral tone. They even gave us an extra promotional discount and a relatively low ball estimate to install it. They stuck to their low estimate (I believe we paid $ 800), the carpet was installed quickly and with relative ease. The only minor issue involved a slight ding the installers put into a wall while moving furniture. They offered to run out and buy spackle to fix it, although it would still need painting over. I told them not to bother and just spackled and painted the spot later. No harm, no foul. I’ve thought about going back since then to look at some of their discounted remnants section to get a small piece of carpet to cover a few steps in my mother-in-law’s house. The prices on those remnants, most of which are very high quality options in various odd sizes, are very low and too good to pass up.

Stopped in here today to get some 12 by 16 carpet. As soon as we walked in the building they were eager to help us, they explained the stuff up front is for preorder and they have tons of cheap clearance in the back. We were able to pick out a nice 12 by 18 carpet on clearance for $ 175 even. They were really nice helping me get it to the car, and the whole way through. Great job!