I went to this laundromat because there wasn’t alot of people there. I quickly found out why. I washed 3 loads of dark clothes and one load of white clothes. The dark clothes I washed in cold water and the white clothes in hot water. At least it was suppose to be hot water, but it was ice cold and my clothes didn’t get clean. I told the owner who is an older lady that there was no hot water and my clothes didn’t get clean. She stated that I shouldn’t be washing white clothes in hot water anyway and refused to reimburse me for the wash. She kept trying to argue with me. I told her that I wasn’t going to argue with her and that I was reporting her to the Better Business Bureau and she told me that she didn’t care. She said that she has hot water but it didn’t kick in because nobody had used the washers for a few days and it takes a couple of cycles before the hot water kicks in. When I went over to the dryers most of them had out of order signs. The first dryer that I tried to use didn’t work and didn’t have an out of order sign on it. I told the owner and she put a quarter in the dryer and it still didn’t work. She acted as though it was my fault that the dryer didn’t work. Finally I was able to find a few dryers that actually worked. The owner turned on the faucet to show me that the faucet had hot water and the faucet wouldn’t turn back off. She started yelling at me that it was my fault that she couldn’t turn off the faucet because she was trying to show me that she had hot water in the faucet. This laundry facility needs a major upgrade. I will never go there again. I have never been to a place that the equipment and service was so poor. I give this laundromat a thumbs down.
Mischita H.
Évaluation du lieu : 2 Orlando, FL
This laundry facility has been in this location for quite some time. Although there are a sufficient number of washing machines(regular, small front loaders and large front loaders) and dryers, there is a serious need for an upgrade here. While a handful of washing machines were not working, many of the dryers were out of order. Some of the dryers only partially worked –they took your coins and rotated while blowing air, however, the air may or may not be hot enough to dry your items. There are a few video games and what not to keep the children occupied but I’m not sure if they work. The parking lot could use an upgrade. The location is okay so this could be a much better facility if it were upgraded.