Applebee’s

As you enter the restaurant the painful odor of cigarettes fills the entrance but luckily that smell is soon replaced with beer and urine. the bar area smells like someone peed on the floor and then nobody cleaned it but instead poured liquor on the mess to «mask» that smell. Good lord. The staff hates their lives and wishes they were anywhere else and trust me, they’ll let you know. The manager enjoys a meal at a nearby table as if he wasn’t at work while his staff hangs out, texts, and breaks many many health code regulations. I just watched an employee bend over and put her hair up and then after her fingers were all in her hair, she touched lots of food and never once washed her hands or wore gloves. I couldn’t fill out my receipt for my to-​go order because it was stuck to the nasty beer/​pee counter top. The place is dead right now, with maybe 3 tables being used. and I am counting 3 tables that nobody has cleared of the trash left by customers. Although one table has 3 brooms leaning against it so maybe eventually someone will get there? Idk. But I’m just depressed and can’t really breathe in here.

Ok let me start on this DAMM dump! Been here a few time and every time this place always and I mean always f**ks up something we order. I order one of their new specials brisket enchiladas. OMG they bought some crap with cheese and something under it. It took 30 mins to get this crap! Don’t eat here food sucks service if u get any!!! No stars for this place worst place in Florence, sc

First of all I wish I would have read the reviews BEFORE coming here. The Service is terrible. We got seated quickly only 6 couples in the restaurant. But then it took 15 minutes for someone to come take our drink order. Oh I forgot to say this was lunch time. One hour later we got our appetizer no plates! then 10 seconds later our food came out. Of course order was wrong. Like I said I wish I would have read reviews because I won’t be coming back to this establishment.

I only gave this establishment 1 star because there wasn’t a 0 star option. My boyfriend and I went to dine here the other night and received service so bad it was almost insulting. First of all, we were seated and it took over 10 minutes for us to be asked for our drink orders. However, the waiter did put in our food order at the same which made it mildly better. It got even worse when our drinks took another 10 minutes to get to our table. Our appetizer was out in decent timing. Every time our waitress came to our table she was apologizing about something. I guess she thought her apologizing would make her look better even though every time we requested something she would stop to talk to somebody else. We didn’t get not one refill. Our food was brought out at least 10 minutes apart from one another. On one occasion I asked for some dressing for my salad and she did not bring it until we were both finished eating and ready to leave. When she brought the bill, there was an extra $ 15 added on for an entrée we didn’t order. She was glad to fix it though and I understand that mistakes do happen. We came for a nice dinner and instead got poor service and had to stay for over an hour and a half. I would advise you to stay far away from this establishment if possible.

If I could give this location a quarter of a star, I would. I used to absolutely love Applebee’s but this one location has turned me against it altogether. The service and the food seems to get worse and worse. I was told this location was under new management so a friend enticed me into going. This was my last visit. I written do many bad reviews about this one location that there is only one thing left to stay: STAY FAR FAR AWAY!

Went here for dinner last night with my mom. Never really been a fan of Applebee’s especially in Florence, but I’m satisfied with the new renovations. My mother and I ordered the 2 for $ 25. Caesar and house salads as our appetizers, and both with the Burbon Chicken & Shrimp for our entrées. Food was delicious, fresh and right to order!

We went to dinner last night to use a gift card from a friend. It took the server over 8mts to to hit the table. She brought the mixed drink before I received my water. The Captain and Coke was horribly mixed.
We did the 2 for $ 25. Our appetizer of queso blanco was cold when it hit the table. My entrée was neatly plated but was supposed to come with quinoa instead of rice.
Overall, the restaurant was poorly managed. The waitress was friendly but we had three different servers assisting our table with a party of two. I’d suggest dining somewhere else.

The atmosphere and service was terrible tonight! The people at the bar were being obnoxiously loud! The waitress didn’t offer us any straws; she didn’t have any to offer! My friend ordered a drink and it took them forever to bring it to him. We had already finished our food by the time he received it! I don’t think that I would want to go back on a late Saturday night!

No reason to go back.
Poor service, packaged frozen foods heated up, no substitutions.

May be the worst Applebees I have been to. The wait staff didn’t know which tables were which for what waitress. The waitress asked us in the beginning of our order if it was together or separate… we said separate, then when the check came it was together. My tables drink order came out wrong, my tables food order came out separately, when the food arrived we weren’t given silverware so we couldn’t eat. Then when I asked for silverware instead of that being the top priority the waitress stopped to talk with another waitress about who knows what. There was a long black hair on our table when we arrived. The food was standard. If you can avoid it, don’t go here.

The only apps that are half price are the ones no one wants. The beer on tap was warm and flat and the only beer on sale. Wings we ordered were dry and the manager showed no compassion. Won’t be coming here again.

I used to go here late at night because it was one of the few places open, and they offered their starters at half off. Then they started taking the half way decent starters off the ½ off menu. This particular Applebee’s has to be the slowest one I’ve ever seen. I’ve seen it serve more alcohol to minors than any other bar, nightclub, or liquor store in this city.

This Applebee’s is nasty… from the roaches to the manager. The bartender named Kia was very sweet, but the other one was so mean and rude. When we spotted a roach crawling around the cabinets, we asked Kia to alert the manager of the roach, thinking he would come out and apologize. He came out and avoided all the patrons and acted like it was no big deal. When he saw me taking a picture he sent someone to kill it. After seeing that he was not going to take responsibility, we asked him to come over… all he said was «We are working on it»…with a nonchalant attitude. He did allow the ladies sitting next to us to not pay for their drinks that they didn’t touch because of the roaches. The manager acted like we did something wrong. Never again will I eat at Applebee’s!!!